Jamie Babcock
Sweet Valley,PA
Summary
Dedicated professional with excellent experience in customer service, planning and management. Maintains professional demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Quick learning and passionate in all endeavors.
Overview
14
14
years of professional experience
Work History
Receptionist
InterMountain Medical Group
Dallas, PA
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Referrals and pre-authorization of medical procedures and medications.
Manager
Pikes Creek Pipe And Supply
Hunlock Creek, PA
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and assisting customers.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for expected workloads.
- Answered phones, ordered materials, tracked inventory, and scheduled deliveries.
Teacher for 2 Year Old Room
Building Blocks Early Learning Center
Dallas, PA
- Incorporated multiple types of teaching strategies into the classroom.
- Planned and implemented integWorked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on task with proactive behavior modification and positive reinforcement strategies.
- rated lessons.
- Promoted physical, mental and social development using classroom games and activities.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Potty training strategy and reward program.
Caregiver
CareGivers Of America
Plains, Pennsylvania
05.2018 - 11.2021
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Private Caregiver
Self Employed
Sweet Valley, PA
02.2017 - 11.2018
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean, safe and well-organized patient environment.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
Caregiver
Home Instead Senor Care
Clarks Summit, PA
05.2015 - 01.2016
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided bathing and toileting needs.
- Drove clients to doctors appointments etc. Assisted with exercise and physical therapy needs.
- Provided pet care including taking to vet and giving medications.
Cashier
Mr. Z's
Dallas, PA
05.1998 - 11.2005
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Customer Service Representative
RCN
Wilkes-Barre, PA
07.2001 - 05.2002
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Education
High School Diploma -
Lake Lehman High School
Leman PA06.2000
Psychology - Never Completed Degree
Kaplan College - Indianapolis
Indianapolis, INSkills
- Team Collaboration
- Project Support
- Record Sorting and Filing
- Data Entry
- Time Management
- Customer Service Process Improvement
- Effective Communicator and Public Speaker
- Strategic Planning
- Administrative Oversight
- Outreach Strategies
- Special Events
- Charitable Donations
- Fundraising Campaigns
Accomplishments
- Oversaw "Hope for Emilee" organized 2 years of fundraising such as bike ride, dinner, entertainment and carnival resulting in funds raised for child with extensive health needs.
Timeline
Caregiver
CareGivers Of America
05.2018 - 11.2021
Private Caregiver
Self Employed
02.2017 - 11.2018
Caregiver
Home Instead Senor Care
05.2015 - 01.2016
Customer Service Representative
RCN
07.2001 - 05.2002
Cashier
Mr. Z's
05.1998 - 11.2005
Receptionist
InterMountain Medical Group
Manager
Pikes Creek Pipe And Supply
Teacher for 2 Year Old Room
Building Blocks Early Learning Center
High School Diploma -
Lake Lehman High School
Psychology - Never Completed Degree
Kaplan College - Indianapolis
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