Jamie Baird
Reisterstown,MD
Summary
Dedicated retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
District Training Store Manager
Francesca's
09.2021 - Current
- Results driven District Trainer specializing in developing high performing leadership; proven ability to enhance operational efficiency and customer satisfaction through targeted coaching and strategic training initiatives.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Demonstrated high accuracy and proficiency in Workday software with an established expertise in processing hourly payroll submissions for employees with 100% accuracy.
- Utilized Matrix to write effective store schedules based on forecasted sales and individual employee skillsets.
- Managed inventory, cash control and store opening and closing procedures.
- Store employees were successfully motivated through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to asset protection practices. Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective stock rotation.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Optimized store displays and appearance via strategic merchandising.
Assistant Store Manager - Merchandising
HomeGoods, TJX Companies
11.2019 - 09.2021
- Supervised team of up to 50 employees and monitored adherence to company standards.
- Met or surpassed business targets regularly through employee engagement, analyzing store trends and forward thinking planning.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Partnered with managers to coordinate delivery and merchandising schedule.
- Interviewed, hired and trained staff associates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Proficient in utilizing Kronos to approve and process regular payroll submissions for employees.
- Managed inventory, cash control and store opening and closing procedures.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Developed innovative and creative merchandise displays to drive sales.
- Enhanced overall store appearance by applying careful consideration to product and display placement.
- Provided merchandising support to 10 locations.
Assistant Manager - Merchandising
HomeGoods, TJX Companies
08.2014 - 11.2020
Assistant Manager - Merchandising
HomeGoods, TJX Companies
11.2013 - 08.2014
Key Carrier
HomeGoods, TJX Companies
05.2013 - 11.2013
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Opened and closed store by counting registers, making deposits and storing and filing all daily paperwork.
Cash Office Coordinator
HomeGoods, TJX Companies
01.2011 - 05.2013
- Responsible for ensuring accurate and timely coordination of all monetary transactions in store on daily basis.
- Performed all administrative functions relative to cash reconciliation.
- Ensured that all shrink control procedures were followed.
- Liaison between store and Home Office regarding Cash Office activities.
Merchandise Coordinator
HomeGoods, TJX Companies
06.2002 - 01.2011
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Education
Bachelor of Science - Management And Marketing
Towson University
Baltimore, MD05.1989
Skills
- Team Collaboration
- Payroll Management
- Organization and Prioritization
- Adaptability and Flexibility
- Financial Management
- Staff Management
- Operations Management
- Customer Service
- Originality and Creativity
- Strategic Planning and Budgeting
- Critical Thinking and Problem Solving
Timeline
District Training Store Manager
Francesca's
09.2021 - Current
Assistant Store Manager - Merchandising
HomeGoods, TJX Companies
11.2019 - 09.2021
Assistant Manager - Merchandising
HomeGoods, TJX Companies
08.2014 - 11.2020
Assistant Manager - Merchandising
HomeGoods, TJX Companies
11.2013 - 08.2014
Key Carrier
HomeGoods, TJX Companies
05.2013 - 11.2013
Cash Office Coordinator
HomeGoods, TJX Companies
01.2011 - 05.2013
Merchandise Coordinator
HomeGoods, TJX Companies
06.2002 - 01.2011
Bachelor of Science - Management And Marketing
Towson University