Summary
Overview
Work History
Education
Technology Skills
References
Certification
Timeline
Generic

Jamie Baker

Monroe,NY

Summary

Highly organized, self-motivated professional experienced in vivarium management, team development and process improvement. Illustrating a proven acumen for personal and professional growth. Skilled in developing and implementing strategies to increase efficiency and performance in challenging environments. Passionate about driving business growth and creating positive work environment.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Associate Director of Vivarium Operations

Psychogenics INC
01.2010 - Current
  • Assist in the oversight and troubleshooting of the daily vivarium operations
  • Supervise the daily activities of the Animal Care Staff, to include cage wash, husbandry, and custodian
  • Oversee the receipt and shipment of animals
  • Monitor and order consumable supplies as required for the vivarium operations
  • Assist in compiling findings for IACUC inspections
  • Review, update, comprehend and comply with all SOPs, IACUC protocols, and safety and quality assurance standards
  • Prepare and revise weekly and weekend schedules
  • Perform weekly colony room and cage wash assessments
  • Perform weekly (informal) spot checks of vivarium areas – ensure any problems are corrected by responsible party
  • Complete year end evaluations of all animal care staff and cage wash staff
  • Assist in training and certification of ACS and other PGI staff for new hire orientation, CO2 euthanasia and technical procedures
  • Assist with the Sentinel Program (Submandibular and saphenous Vein Bleeds)
  • Have been certified in Rat PO dosing
  • Assist in maintaining the company’s PVC (Program of Veterinary Care) program by checking sick animals and recommending treatments.
  • Assisted senior leadership in managing all aspects of operations.
  • Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
  • Led teams of up to 25 personnel, supervising daily performance as well as training and improvement plans.
  • Assessed risks associated with team activities and implemented appropriate procedures to mitigate potential problems.
  • Reviewed proposed regulatory changes and evaluated potential impacts on business operations.
  • Supported continuous process and performance improvement for manufacturing issues, robustness and compliance.
  • Supported health agency inspections as liaison to regulatory agencies on technical and manufacturing issues related to assigned product and processes.
  • Created and updated records and files to maintain document compliance.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Trained and mentored new employees on industry practices and business operations.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Oversaw purchasing and organization of husbandry Supply inventory.

Manager of Animal Husbandry

01.2019 - 01.2020
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Administered medications to animals in treatment and documented changes in condition.
  • Restrained animals safely during exams and procedures.
  • Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
  • Kept records of animal health, medical treatment and injections and growth progress.
  • Stocked, cleaned and disinfected habitats of [Number] animals to protect animal health and wellbeing.
  • Treated minor injuries and ailments and contacted veterinarians to obtain treatment for animals with serious illnesses or injuries.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Supervisor of Animal Husbandry

01.2018 - 01.2019
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Administered medications to animals in treatment and documented changes in condition.
  • Restrained animals safely during exams and procedures.
  • Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
  • Educated caregivers and pet owners on animal care, nutrition, and disease management.
  • Kept records of animal health, medical treatment and injections and growth progress.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.

Associate Supervisor of Animal Husbandry

01.2017 - 01.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Boosted team performance by developing customer service training materials and conducting service training.

Breeder

01.2015 - 01.2017
  • Stocked, cleaned and disinfected habitats of [Number] animals to protect animal health and wellbeing.
  • Kept records of animal health, medical treatment and injections and growth progress.
  • Oversaw payment, transfer and documentation for sales of [Number] animals to new private and commercial owners.
  • Treated minor injuries and ailments and contacted veterinarians to obtain treatment for animals with serious illnesses or injuries.
  • Selected animals for breeding and semen specimens to be used according to knowledge of animals, genealogies and desired offspring characteristics.
  • Observed animals in heat to detect approach of estrus and exercised animals to induce or hasten estrus when necessary.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend and holiday shifts.

Husbandry Technician

10.2010 - 01.2015
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Administered medications to animals in treatment and documented changes in condition.
  • Restrained animals safely during exams and procedures.
  • Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
  • Stocked, cleaned and disinfected habitats of [Number] animals to protect animal health and wellbeing.
  • Treated minor injuries and ailments and contacted veterinarians to obtain treatment for animals with serious illnesses or injuries.
  • Fed, groomed and watered [Number] [Type] animals.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Cage Wash Technician

04.2010 - 10.2010
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Wiped down and polished interior and exterior surfaces.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Maintained records of cleaning activities.

Teller/Customer Service Rep

M and T Bank
01.2005 - 01.2010
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Education

Early Childhood Education

Arizona State University

Early Childhood Education and Liberal Arts

Kingsborough Community College

South Shore HIgh School

Technology Skills

Proficient in Microsoft Word, Excel, and Word Perfect

References

Furnished upon request

Certification

ALAT -Assistant Laboratory Animal Technician (AALAS)

Timeline

Manager of Animal Husbandry

01.2019 - 01.2020

Supervisor of Animal Husbandry

01.2018 - 01.2019

Associate Supervisor of Animal Husbandry

01.2017 - 01.2018

Breeder

01.2015 - 01.2017

Husbandry Technician

10.2010 - 01.2015

Cage Wash Technician

04.2010 - 10.2010

Associate Director of Vivarium Operations

Psychogenics INC
01.2010 - Current

Teller/Customer Service Rep

M and T Bank
01.2005 - 01.2010

Early Childhood Education

Arizona State University

Early Childhood Education and Liberal Arts

Kingsborough Community College

South Shore HIgh School

ALAT -Assistant Laboratory Animal Technician (AALAS)

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Jamie Baker