Jamie Barajas
Los Angeles
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
5
5
years of professional experience
Work History
Barista
Target
08.2022 - 08.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Packaged bagels, muffins and other food items for customer purchase.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Cashier
Smart And Final
03.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Checked personal identifications during alcohol and tobacco sales.
Crew Member
McDonald’s
07.2018 - 01.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Options For Youth-San Bernardino
Fontana, CA01.2020
Skills
- Plates Presentation
- New Hire Training
- Table Setting Knowledge
- Adaptive and Creative
- Cash Register Operation
- Team Player
- Exceptional Customer Service
- Mobile Devices
- Spanish Fluency
- Clean and Sanitize
- Serve Customer Needs
- Guest Satisfaction
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Barista
Target
08.2022 - 08.2023
Cashier
Smart And Final
03.2022 - 07.2022
Crew Member
McDonald’s
07.2018 - 01.2022
High School Diploma -
Options For Youth-San Bernardino