Jamie Barens
Walmart
Garfield,AR
2027
years of professional experience
Work History
Meat/produce Team Lead
9 Months- Greeted customers and provided product, pricing, and store location support.
- Processed purchases, returns, and exchanges using point-of-sale systems.
- Resolved routine customer concerns with accurate policy-based solutions.
- Maintained clean, organized checkout areas for smooth customer flow.
- Verified payment methods and completed transactions with attention to accuracy.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Led produce associates through daily zoning, stocking, and rotation tasks to maintain sales-floor readiness.
- Monitored freshness standards, removing damaged produce and supporting food safety compliance.
- Coordinated backroom replenishment to keep high-demand items available during peak shopping periods.
- Trained team members on product handling, merchandising, and department procedures.
- Verified inventory accuracy through cycle counts, ordering support, and stock-level checks.
- Scheduled and prioritized workload to complete stocking, culling, and display resets efficiently.
- Maintained clean, organized work areas while following sanitation and equipment safety standards.
- Facilitated smooth transitions during staff turnover periods by cross-training employees on various responsibilities within the department, ensuring minimal disruption to daily operations.
- Led by example by consistently demonstrating high levels of professionalism and dedication to duty, inspiring team members to strive for excellence in their own roles.
- Reduced waste levels with diligent monitoring of expiration dates and proper storage procedures.
- Fostered positive relationships between team members through open communication channels, resulting in improved collaboration efforts across the board.
- Streamlined ordering processes for optimized inventory levels, ensuring a consistent supply of fresh produce.
Sales Floor Associate
- Assisted customers with product location, basic questions, and purchase decisions across sales floor
- Stocked merchandise, rotated inventory, and maintained organized aisles for easy customer access
- Replenished shelves from backroom stock using zoning and merchandising standards
- Processed price changes, clearance tags, and signage updates to support accurate shelf presentation
- Supported cashier coverage, self-checkout assistance, and front-end service during peak traffic
- Unloaded freight, sorted merchandise, and moved pallets safely to designated departments
- Maintained clean sales floor conditions by removing hazards, recovering items, and straightening displays
- Collaborated with associates and management to complete daily tasks and support store operations
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Collaborated with team members to achieve monthly sales targets and maintain high levels of customer satisfaction.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
- Assisted with visual merchandising efforts, creating eye-catching displays that attracted potential buyers to specific products or promotions.
- Utilized customer feedback to improve services and apply best practices.
- Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
- Resolved customer complaints professionally, leading to increased trust in the brand and improved long-term client relationships.
- Streamlined checkout processes for greater efficiency by quickly scanning items, bagging purchases securely, applying discounts, and processing transactions accurately.
Operations Manager
1 Year 2 Months- Oversaw daily store operations, ensuring consistent execution of merchandising, inventory, and service standards.
- Coordinated associate scheduling, task assignments, and labor coverage to support workflow efficiency.
- Monitored sales, shrink, and inventory indicators to identify operational gaps and improve performance.
- Trained and coached associates on safety, productivity, and company procedures to strengthen team consistency.
- Ensured compliance with safety, sanitation, and asset protection requirements across store functions.
- Partnered with department leaders to resolve operational issues and maintain customer-ready conditions.
- Reviewed store metrics and developed action plans to drive efficiency, accuracy, and service quality.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Customer Service Associate
6 Years 2 Months- Greeted customers and provided product, pricing, and store location support.
- Processed purchases, returns, and exchanges using point-of-sale systems.
- Resolved routine customer concerns with accurate policy-based solutions.
- Maintained clean, organized checkout areas for smooth customer flow.
- Verified payment methods and completed transactions with attention to accuracy.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Timeline
Meat/produce Team Lead
Walmart
12.2025 - 09.2026Read More
Operations Manager
Walmart
08.2020 - 10.2021Read More
Customer Service Associate
Walmart
08.2015 - 10.2021Read More
Sales Floor Associate
Walmart
2005 - 09.2026Read More