Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Branch Manager
Parallel Education
2019.04 - 2021.11
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Established internal audit procedures to validate and improve accuracy of financial reporting.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Assessed employee performance and developed improvement plans.
Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Utilized data-driven insights to assist with informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
Complied with regulatory guidelines and requirements.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Managed branch financials including budgeting and expense tracking for decision-making support.
Coordinated marketing campaigns tailored towards target audiences within the local community.
Oversaw daily operations, ensuring timely execution of tasks.
Recruiting Specialist
Parallel Education
2017.08 - 2019.05
Promptly corresponded with applicants and coordinated and conducted interviews.
Actively participated in professional development workshops, staying current on recruitment methodologies.
Developed strong relationships with potential candidates, fostering a positive employer brand image and enhancing talent pool quality.
Explained human resources policies, procedures, laws, standards, and regulations to each employee.
Supported management in developing and implementing personnel policies and procedures.
Assisted with writing job postings and job descriptions for boards.
Reduced time-to-fill rates by proactively sourcing qualified candidates through various channels, such as LinkedIn, job boards, and referrals.
Fostered positive relationships with universities to build a strong talent pipeline for future hiring needs.
Coordinated career fairs and networking events to broaden company visibility within the local community and attract diverse candidates.
Hired employees and initiated new hire paperwork process.
Operations Specialist
Integrys Energy
2009.08 - 2014.02
Worked on multiple projects and assignments involving intermediate and advanced level operational tasks using Microsoft Excel, FMDR, WAM, CFirst, ArcGIS, Ticket Tracker, and DMIS.
Performed/updated changes on system and customer related information.
Maintained timely and functionally to meet internal and external needs, including pre-construction surveying, project monitoring and emergency response.
Provided support with field work issues as well as communicate, plan, and execute with field workers.
Education
No Degree - Communications
UW-Parkside
Kenosha, WI
Skills
Workflow Coordination
Regulatory Compliance
Decision-Making
Strategic Planning
Work Prioritization
Client Relationship Management
Interviewing and Hiring
Relationship Building
Operational Reports
Timeline
Branch Manager
Parallel Education
2019.04 - 2021.11
Recruiting Specialist
Parallel Education
2017.08 - 2019.05
Operations Specialist
Integrys Energy
2009.08 - 2014.02
No Degree - Communications
UW-Parkside
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