Jamie Bartley
Tustin,CA
Summary
I am results oriented, with broad experience in customer service, sales and relationship business. My strong ability to connect with others on an individual and professional level has resulted in long lasting working relationships. My positive attitude allows me to lead with passion and pride in everything I do. I am a team player with an entrepreneurial spirit.
Overview
24
24
years of professional experience
Work History
Loan Officer
Landmark Home Loans
06.2017 - Current
- Originated, reviewed, and administered the complete loan process from application to funding.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Developed and maintained relationships with local real estate agents.
- Explained and presented different types of loans and strategies specific to each clients needs and goals.
- Explained very technical financial information to applicants in easy to understand language using video via Mortgage Coach.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Built a social media following of over 1,000 people and growing, educating on tips, tricks, strategy and important information on the local real estate and mortgage market.
SENIOR ACCOUNT EXECUTIVE
Mopro
06.2016 - 06.2017
- Presented products to prospective clients to achieve maximum client/company benefit ratio.
- Managed high call volume with tact and professionalism.
- Developed and nurtured relationships with clients to establish long-term business growth.
- Provided professional post-sales support to enhance the customer’s experience.
- Responded to complaints and resolved issues aiming to customer contentment and the preservation of the company’s reputation.
DIRECTOR OF OPERATIONS
The Oral Cancer Foundation
12.2009 - 06.2016
- Led and managed the foundations business operation functions, including a staff of 5 and team of 25 core volunteers.
- Developed strategic partnerships, resulting in over $500,000 in grants and sponsorship funds annually.
- Created a successful early detection national public awareness campaign through professional partnerships, which continues to be a large part of the foundation’s important programs today.
- Helped organization grow from 12 Walk/Run awareness events to 48 in the U.S.
SERVER
Flemings Prime Steakhouse
04.2000 - 07.2014
- Generated sales by anticipating and replying to guests’ queries and needs.
- Maintained constant organizational skills and professionalism while in a fast pace, ever changing environment.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
A.A - Merchandise Marketing
The Fashion Institute of Design & Merchandising
Los Angeles, CA06.2004
Skills
- Sales Professional
- Client Relations
- Process Improvement
- Exceptional Multi tasker
- Extensive Interpersonal Skills
- Time Management
- MS Office Expertise
- Organizational Strengths
Timeline
Loan Officer
Landmark Home Loans
06.2017 - Current
SENIOR ACCOUNT EXECUTIVE
Mopro
06.2016 - 06.2017
DIRECTOR OF OPERATIONS
The Oral Cancer Foundation
12.2009 - 06.2016
SERVER
Flemings Prime Steakhouse
04.2000 - 07.2014
A.A - Merchandise Marketing
The Fashion Institute of Design & Merchandising