Jamie Beard

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Managed high call volume with exceptional professionalism and efficiency.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Assisted call-in customers with questions and orders.
• Maintained a high level of product knowledge to provide accurate information and support to customers.
• Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Navigated multiple computer systems and applications to find information.
• Utilized CRM systems to accurately track customer interactions and update account information.
• Delivered comprehensive product support, assisting customers with troubleshooting and usage guidance.
• Managed approximately 30 incoming calls and emails per day from customers.

• Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
• Monitored cash drawers in checkout stations to verify adequate cash supply.
• Maintained strong customer relations and effective customer service standards.
• Resolved customer complaints promptly, reinforcing the company's commitment to exceptional service standards.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Managed shelf inventory and customer-focused loss prevention strategies.
• Developed strong relationships with vendors, negotiating advantageous pricing structures for products and promotional materials.
• Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
• Managed approximately 30 incoming calls, emails and faxes per day from customers.

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Negotiated, facilitated, and managed real estate transactions.
• Advertised client properties through websites, social media, and real estate guides.
• Maintained connections with clients to encourage repeat business and referrals.
• Developed and maintained relationships with clients through networking, postcards, and cold calling.
• Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
• Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
• Advised clients on market conditions and property value for informed decision-making.
• Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
• Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.