Jamie Bennett
Happy Valley,OR
Summary
Proven leader in driving business growth and fostering key relationships, notably at Physical Rehabilitation Network (PRN). Expert in strategic planning and operations management, I've spearheaded initiatives that consistently exceeded sales targets and enhanced customer engagement. Skilled in sales training and leadership, my approach has resulted in significant revenue growth and team development.
Overview
26
26
years of professional experience
Work History
National Sales Director
Physical Rehabilitation Network (PRN)
2022.03 - 2024.09
- Managed large-scale trade shows and events, showcasing company offerings to potential buyers in various industries.
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
- Established strong relationships with key clients for long-term business growth and retention.
- Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
- Developed and assigned monthly sales quotas to over 19 regional sales managers in 16 states.
- Developed comprehensive training programs for new hires, ensuring rapid onboarding and early contributions to team goals.
- Achieved consistent sales growth through effective negotiation skills and persuasive communication techniques.
- Regularly exceeded quarterly sales targets through diligent prospecting and follow-up activities with prospective clients.
Regional Director of Operations
Physical Rehabilitation Network (PRN)
2021.03 - 2022.03
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
- Enhanced employee satisfaction with targeted training programs and professional development opportunities.
- Lead and developed over 30 physical therapist, physical therapy assistance, chiropractors and support staff.
Growth Manager
Physical Rehabilitation Network (PRN)
2020.01 - 2021.03
- Increased revenue, developing strategic partnerships and negotiating favorable contract terms.
- Reduced churn rate with proactive communication and tailored engagement initiatives.
- Cultivated a strong company culture, offering ongoing training opportunities and promoting from within whenever possible.
- Improved customer retention rates by analyzing key performance indicators and optimizing user experience.
- Spearheaded data-driven decision making, integrating analytics tools into daily operations for real-time insights.
- Accelerated company growth by identifying and implementing innovative marketing strategies.
- Drove sales growth by refining lead generation tactics and nurturing long-term client relationships.
- Successfully integrated over 100 M&A and De Novo clinics into our system and developed individualized growth plans to increase EBITDA.
Director of Sales and Marketing
Team Rehab
2015.11 - 2020.01
- Developed comprehensive sales plans for business growth, resulting in significant market share expansion.
- Spearheaded trade show participation to showcase products and services, generating valuable leads and networking opportunities.
- Increased sales revenue by implementing innovative marketing strategies and fostering strong relationships with clients.
- Analyzed sales and marketing data for improved strategies.
- Secured major client contracts by delivering persuasive presentations that highlighted the value of our products and services.
- Boosted company''s brand visibility through targeted advertising campaigns and social media engagement.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Implemented systems and procedures to increase sales.
Business Development Manager
Serenity Hospice & Palliative Care
2014.09 - 2015.10
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision-makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Operations Manager
Providence Home Services
2011.04 - 2014.07
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Order Qualification Coordinator
Providence Home Services
2008.05 - 2011.04
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Billing and Collections Specialist
NW Medical
1998.08 - 2008.05
- Assisted in audit preparation, providing necessary documentation for thorough review of financial activities.
- Prepared detailed reports on account activity for management review, identifying areas for improvement or concern.
- Identified opportunities for process improvements, suggesting changes that led to increased efficiency in the billing department.
- Managed high-volume accounts, prioritizing workloads to ensure timely processing of invoices.
- Maintained strict confidentiality of sensitive information while adhering to company policies regarding privacy protection.
- Analyzed aging reports to identify trends in late payments and develop targeted collection efforts.
Education
Bachelor of Arts - Health Care Administration
Warner Pacific University
Portland, OR06.2015
Associate of Arts - Organizational Dynamics
Warner Pacific University
Portland, OR06.2013
Skills
Customer Engagement
Key Account Management
Strategic Planning
Solution selling
Sales process optimization
Business growth and retention
Staff Development
Sales training and leadership
Sales strategy development
Revenue Growth
Relationship Building
Operations Management
Timeline
National Sales Director
Physical Rehabilitation Network (PRN)
2022.03 - 2024.09
Regional Director of Operations
Physical Rehabilitation Network (PRN)
2021.03 - 2022.03
Growth Manager
Physical Rehabilitation Network (PRN)
2020.01 - 2021.03
Director of Sales and Marketing
Team Rehab
2015.11 - 2020.01
Business Development Manager
Serenity Hospice & Palliative Care
2014.09 - 2015.10
Operations Manager
Providence Home Services
2011.04 - 2014.07
Order Qualification Coordinator
Providence Home Services
2008.05 - 2011.04
Billing and Collections Specialist
NW Medical
1998.08 - 2008.05
Bachelor of Arts - Health Care Administration
Warner Pacific University
Associate of Arts - Organizational Dynamics
Warner Pacific University
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