Jamie Benson Jones
Grand Forks,ND
Summary
Compassionate Direct Care Associate with background in providing high-quality care to individuals with various needs. Skilled at fostering supportive environments, maintaining daily routines and promoting client independence. Demonstrated ability to build trust and rapport quickly, coupled with a strong understanding of patient confidentiality and professional boundaries. Previous work has resulted in improved client wellbeing, increased satisfaction rates and enhanced daily functioning.
Overview
17
17
years of professional experience
Work History
Direct Care Associate
State Of North Dakota
Grand Forks, ND
10.2023 - Current
- Provide guidance and teach daily living skills, personal hygiene, household chores, and positive communication skills to adolescents with behavioral health disorders.
- Managed challenging behaviors through positive reinforcement techniques or de-escalation strategies when needed.
- Accompany and transport residents to school, doctor appointments, emergency room visits, and social activities. Visited resident in juvenile detention center.
- Administer medications, take vitals, and administer first aid.
- Train new employees on the daily schedule for residents, DCA duties, and entering residents notes into the computer system.
PCA - Personal Care Attendent
Self Employed
Varied , MN
09.2015 - Current
- Provide personal care assistance to elderly and disabled individuals, including children, in my home or their homes. Duties include bathing, dressing, grooming, transferring, toileting, and feeding.
- Assist clients with medication management, monitor vital signs, and accompany clients to doctor appointments and chemotherapy.
- Perform light housekeeping duties, such as general cleaning, doing laundry, washing dishes, vacuuming, mowing the lawn, and shoveling snow.
Home Health Aide
Serenity Living Solutions
Remer, MN
03.2019 - 11.2019
- Assisted with personal care activities, such as bathing, dressing, feeding, and grooming.
- Provided companionship and monitored health condition of clients.
- Administered medications as instructed by physician or nurse practitioner.
- Answered patient calls promptly and provided assistance.
- Monitored vital signs, such as temperature, pulse rate, respirations, and blood pressure.
- Documented care provided and submitted notes to supervisor.
- Prepared meals and snacks according to prescribed diets.
Donation Coordinator
LifeSource
Minneapolis, MN
01.2008 - 09.2015
- Received phone calls regarding death notifications and assessing for tissue and eye donation. Reviewing health history and medical records with a nurse or physician for determination of donation suitability.
- Approaching the next of kin, via telephone, for authorization of tissue and/or eye donation. Asking complex health and high-risk behavior history of the donor, with the next of kin.
- Reviewing donor history and coordinating with tissue partners, coworkers, and eye bank before recoveries.
- Receiving organ offers for recipients at our transplant hospitals. Review and follow protocols to rule out the organ offer, or contact transplant surgeons for acceptance or denial.
- Arrange all logistics for the transplant team to fly out for the recovery, or for the organ to be transported to the transplant hospital.
Education
PCA Certificate -
State of Mn
Online 01-2021
EMT Certificate - Emergency Medicine
Anoka Technical College
Anoka, MN12-2008
Some College (No Degree) - Nursing & Generals
Anoka Technical College
Anoka, MN08-1991
CNA Certificate -
Anoka Technical College
Anoka, MN03-1990
Skills
- Emotional Support
- Compassionate Caregiving
- ADL support
- Behavioral Management
- Direct Patient Care
- Behavior redirection
- Personal care assistance
- First-aid and CPR
- Recreational Activities
- Healthcare documentation
- Client Transportation
Timeline
Direct Care Associate
State Of North Dakota
10.2023 - Current
Home Health Aide
Serenity Living Solutions
03.2019 - 11.2019
PCA - Personal Care Attendent
Self Employed
09.2015 - Current
Donation Coordinator
LifeSource
01.2008 - 09.2015
PCA Certificate -
State of Mn
EMT Certificate - Emergency Medicine
Anoka Technical College
Some College (No Degree) - Nursing & Generals
Anoka Technical College
CNA Certificate -
Anoka Technical College
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