Jamie Berryman
Grand Rapids,MN
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Healthcare is ever changing and we with many other need to see that change and be able to help our patient with this knowledge and change along with healthcare business.
Overview
12
12
years of professional experience
Work History
Nurse Coordinator-Nurse Care Line (Remote)
Essentia Health
01.2023 - Current
- Triage patients form (0y-100+ years)and their families on the phone using evidence based protocols through symptoms that they or their family members might be having.
- Refill Medication per evidence based and approved protocol.
- Discuss with patient's and their families through medications regimens and next steps within their appointment processes.
- Created individualized treatment plans for patients on the phone and worked with medical professionals if indicated to come up with treatment and triage options.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns through the nurse practice council to improve evidence based practice within primary care.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Nurse Clinician Orthopedics RN Nursing Supervisor
Essentia Health
03.2022 - 12.2023
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies. Worked with multiple providers within the orthopedic ambulatory clinic
- Managed education for patients, performed post op calls, triaging issues
- Mentor for new nursing staff, ensured nurses were oriented to the orthopedic department and successful in demonstrating competences
- Completed competency checks were completed
- Worked side by side with the CMA and RN staff to complete scheduling needs and coverage
- Conducted Month meeting with each department
- Assisted leadership with the organization of providers schedules and outreach clinics and attended monthly meetings
- As a lead I was the liaison between staff of upper management and complaints with issues
- Performed in clinic task and direct patient care, daily or weekly wound care and management, podiatry procedures, casting and splinting of patient’s injuries.
Nursing Instructor
Lake Superior College
12.2021 - 01.2023
- Work with each semester students on developing understanding of Pharmacology, Tech Skills, and Medical Concepts, and Clinical Understanding
- Liaised with medical and nursing personnel to evaluate and improve teaching and nursing practices.
- Coordinated with clinicians to develop and coordinate student assignments.
- Work on skill for proper understanding surrounding all pharmacology related topics
- Work with clinical students on our clinic sites on operations and teaching of students within an acute patient setting
- Teach lectures both in person/lab and online
- Coordinate and teach our Treating Medical Assistant Class online and via Zoom.
RN Clinic Manger NMS Clinic
St. Luke’s
08.2021 - 03.2022
- Management of day to day performance and operations of the Neruo/Muscualr Clinic (Orthopedics/Neurosurgery/Neurology/Pain Clinic/PM&R) collaborate with Leadership, strategic programmatic planning, project implementation and improvement across all clinics
- Direct supervision of 30+ employees, supervisors, and providers
- Ensure managers and teams meet fiscal performance goals day to day, week to week, month to month
- Continuously monitor budget expenditure and revenue to break even for all sites
- Monitor and track expenditures and revenue and take actions if needed
- Identify training and provide directions, mentoring and coach in areas
- Based on patient input and feedback, promote patient driven approach to service delivery by ensuring a patient centered environment and prioritizing the needs of the patients and demonstrates the organizations’ Mission and Vision
- Work closely on our patient experience metrics and coordination of our teams to provide daily huddles on ideas and implantation of ideas
- Assist in the design, build and setting direction of operational infrastructure
- Implement, test, and hold accountable operational infrastructure
- Participated in Onboarding and Offboarding workgroup to standardize new hire orientation for the organization and at department level, then how employees exit employment
- Evaluate and monitor the workload and productivity of the clinic
- Coordinate all recruitment and hiring activates for the clinic and participate in the interview process for all positions
- Proactively managing daily and weekly dashboard and metrics reports
- Ensure that all required reports and documentation process are completed timely and accurate
- Work with caregiver/providers and leadership on areas that need improvement.
RN Clinic Manger General Surgery/Plastic Surgery Weight Management
Essentia Health
07.2020 - 08.2021
- Management of day to day performance and operations of 3 Surgical Specialty Clinics General Surgery/Plastic Surgery and Weight Management I collaborate with Leadership, strategic programmatic planning, project implementation and improvement across all clinics
- Direct supervision of 30+ employees, supervisors, and providers
- Responsible for directing the day-to-day performance manages, scheduling issues coordination of employees to cover clinic flow, operations, and the delivery of clinic services in the clinic Organize operational work across the clinic
- Ensure the clinic and employees are in compliance with all applicable regulations, policy and procedures and standards
- Oversee supervisors and leads on, timecards, leave, evaluation goals, etc
- Support day-to-day personnel issues for non-clinical staff and clinical staff in partnership with managers and supervisors
- Created operational procedures such as leave management of providers to ensure quicker turn away from request to approval/ denial and fairness of time off
- Provide day to day support on facility needs, patient complaints, incident/ accident reports
- Work to build relationships with team members within the department, mulit-disciplinary staff and across other services
- Ensure managers and teams meet fiscal performance goals day to day, week to week, month to month
- Continuously monitor budget expenditure and revenue to break even for all sites
- Monitor and track expenditures and revenue take actions if needed
- Identify training and provide directions, mentoring and coach in areas
- Based on patient input and feedback, promote patient driven approach to service delivery by ensuring a patient centered environment and prioritizing the needs of the patients and demonstrates the organizations’ Mission and Vision
- Work closely on our patient experience metrics and coordination of our teams to provide daily huddles on ideas and implantation of ideas
- Assist in the design, build and setting direction of operational infrastructure
- Implement, test, and hold accountable operational infrastructure
- Participated in Onboarding and Offboarding workgroup to standardize new hire orientation for the organization and at department level, then how employees exit employment
- Evaluate and monitor the workload and productivity of the clinic
- Coordinate all recruitment and hiring activates for the clinic and participate in the interview process for all positions
- Proactively managing daily and weekly dashboard and metrics reports
- Ensure that all required reports and documentation process are completed timely and accurate
- Work with caregiver/providers and leadership on areas that need improvement
- Manages and evaluates QI/QA projects
- Operationalize quality initiatives to implement along with operational staff
- Uses Lean tools and improvement styles
- Work with Clinical Leadership to support implementation of new clinical protocols, guidelines, procedures, and tests
- Develops operational processes, workflows, and trainings to support clinical work
- Responsible for project management of clinical service initiatives and provides oversight and support to managers and teams in their efforts to improve processes, workflows, maximize productivity and clinical outcomes
- Responsible for delivery health and safety initiatives with development of Emergency Preparedness Plan, Employee Health, Safety Drills, Infection Prevention, Control and Safety Committee
- Created procedures for employees related to standardizing annual flu shots and tuberculosis skin test
- Worked closely on the hospital and clinical incident command and disaster preparedness
- Researches, develops and implement needed changes in policies, procedures, regulations and standards
- Monitor compliance with all appropriate Federal, State, and Local, and Grantee regulatory requirements.
RN Clinic Manger of Specialty Services/Anesthesia
PeaceHealth Medical Group
06.2019 - 06.2020
- Management of day to day performance and operations of 7 Surgical Specialty Clinics (Orthopedics, General Surgery, OBGYN, Urology, ENT, GI, Medical Oncology, Anesthesia) by collaborating with Leadership, strategic programmatic planning, project implementation and improvement across all clinics
- Direct supervision of 40 employees, supervisors and providers
- Responsible for directing the day-to-day performance manages, scheduling issues coordination of employees to cover clinic flow, operations and the delivery of clinic services in the Medical Clinic
- Organize operational work across the clinic
- Ensure the clinic and employees are in compliance with all applicable regulations, policy and procedures and standards
- Oversee supervisors and leads on, timecards, leave, evaluation goals, etc
- Support day-to-day personnel issues for non-clinical staff and clinical staff in partnership with managers and supervisors
- Created operational procedures such as leave management of providers to ensure quicker turn away from request to approval/ denial and fairness of time off
- Provide day to day support on facility needs, patient complaints, incident/ accident reports
- Work to build relationships with team members within the department, mulit-disciplinary staff and across other services
- Ensure managers and teams meet fiscal performance goals day to day, week to week, month to month
- Continuously monitor budget expenditure and revenue to break even for all sites
- Monitor and track expenditures and revenue take actions if needed
- Identify training and provide directions, mentoring and coach in areas
- Based on patient input and feedback, promote patient driven approach to service delivery by ensuring a patient centered environment and prioritizing the needs of the patients and demonstrates the organizations’ Mission and Vision
- Work closely on our patient experience metrics and coordination of our teams to provide daily huddles on ideas and implantation of ideas
- Assist in the design, build and setting direction of operational infrastructure
- Implement, test, and hold accountable operational infrastructure
- Participated in Onboarding and Offboarding workgroup to standardize new hire orientation for the organization and at department level, then how employees exit employment
- Evaluate and monitor the workload and productivity of the clinic
- Coordinate all recruitment and hiring activates for the clinic and participate in the interview process for all positions
- Proactively managing daily and weekly dashboard and metrics reports
- Ensure that all required reports and documentation process are completed timely and accurate
- Work with caregiver/providers and leadership on areas that need improvement
- Manages and evaluates QI/QA projects
- Operationalize quality initiatives to implement along with operational staff
- Uses Lean tools and improvement styles
- Work with Clinical Leadership to support implementation of new clinical protocols, guidelines, procedures, and tests
- Develops operational processes, workflows and trainings to support clinical work
- Responsible for project management of clinical service initiatives and provides oversight and support to managers and teams in their efforts to improve processes, workflows, maximize productivity and clinical outcomes
- Responsible for delivery health and safety initiatives with development of Emergency Preparedness Plan, Employee Health, Safety Drills, Infection Prevention, Control and Safety Committee
- Created procedures for employees related to standardizing annual flu shots and tuberculosis skin test
- Worked closely on the hospital and clinical incident command and disaster preparedness
- Researches, develops and implement needed changes in policies, procedures, regulations and standards
- Monitor compliance with all appropriate Federal, State, and Local, and Grantee regulatory requirements.
Clinical RN Supervisor
Peace Health Medical Group
06.2018 - 06.2019
- Responsible for support and management of day to day performance and operations of 7 Surgical Specialty Clinics (Orthopedics, General Surgery, OBGYN, Urology, ENT, GI, Medical Oncology, Anesthesia) by collaborating with Leadership, strategic programmatic planning, project implementation and improvement across all clinics
- Responsible for directing the day-to-day performance manages, scheduling issues coordination of employees to cover clinic flow, operations and the delivery of clinic services in the Medical Clinic
- Organize operational work across the clinic
- Ensure the clinic and employees are in compliance with all applicable regulations, policy and procedures and standards
- Evaluate and monitor the workload and productivity of the clinic
- Coordinate all recruitment and hiring activates for the clinic and participate in the interview process for all positions
- Manage and ensure compliances in carrying out the strategic work plan
- Provide strategic direction on issues with the primary goal to promote good health and wellness
- Provide training, mentoring, and development for clinic staff
- Oversee all finance functions within the clinic
- Create and monitors clinic budgets
- Help establish revenue targets each year
- Ensure monthly revenue targets are met
- Utilization of patient-service satisfaction data and feedback to develop changes in the clinical practices that allow for patient driven approach to care and services provided
- Ensure process and systems for exceptional customer service are in place for the clinic
- Implementation of Integrated Care Teams within the Medical Clinic
- Continue oversight of empanelment process, ensuring panel sizes are similar
- Implementation include behavioral health services into the Medical Clinic
- Implementation of Behavioral Health Consultant services in the clinic
- Assist with the develop, implement and evaluate clinical pathways, clinical quality improvement initiatives and best practices with the Chief Medical Officer and Lead Primary Care Provider
- Ensures that clinical pathways and protocols are designed to improve outcomes, reduce cost, improve patient satisfaction and standardize patient care
- As needed provide clinical support to ensure continues patient care and flow; rooming patients, blood draws, injections, patient education.
Nurse Clinician Orthopedics RN Team Lead
Essentia Health
04.2016 - 05.2018
- Worked with multiple providers within the orthopedic ambulatory clinic
- Managed education for patients, performed post op calls, triaging issues
- Mentor for new nursing staff, ensured nurses were oriented to the orthopedic department and successful in demonstrating competences
- Completed competency checks were completed
- Worked side by side with the CMA and RN staff to complete scheduling needs and coverage
- Conducted Month meeting with each department
- Assisted leadership with the organization of providers schedules and outreach clinics and attended monthly meetings
- As a lead I was the liaison between staff of upper management and complaints with issues
- Performed in clinic task and direct patient care, daily or weekly wound care and management, podiatry procedures, casting and splinting of patient’s injuries.
OB/Med Surg/ICU RN
Mercy Hospital
10.2015 - 04.2016
- Worked as a patient care nurse on the OBGYN, Medical Floor and the Adult ICU at a critical access hospital 25 Beds
- Completed OBGYN competencies assisted in the OR for C-Sections
- Had to have critical thinking skills and be flexible with my time and be very organized
- Worked intense situations during Codes, or emergencies patient needs
- Worked collaboratively with other disciplines to ensure the patient had safe patient outcomes.
Orthopedic RN
Grand Itasca Clinic and Hospital
09.2013 - 08.2015
- Worked with multiple providers within the ambulatory and surgical setting
- Managed their orthopedic practices and provided direct patient care
- Roomed and evaluated patients during their clinic visit
- Provided surgical teaching and education and gain prior authorizations for surgical procedures
- Performed surgical assistance within the patient’s surgery as directed by the provider
- Scrubbed in for the surgical procedure and learned assistive skills
- Performed Post-operative calls
- Collaborative and expanded our service line with addition of team
- With a CMA and a Rad tech.
Orthopedic RN
Northern Pines Orthopedic Clinic
06.2013 - 05.2014
- Lead RN within a private practice of 2 Orthopedic Surgeons and on PA-C
- Worked on coordination of provider schedules and clinic schedules and clinical duties among our scheduling team, and radiology team
- Organize calls for each of our providers and meeting they need to attend
- Traveled with the team to outreach clinics and worked with outside hospital and staff
- Provided Cast Care/ and splint care
- Fitted Patients for splints and other DME supplies needed for their care.
RN House Supervisor
Grand Village Nursing Home
03.2013 - 06.2013
- Only RN within House of a 48-bed nursing home
- Performed clinical assessments with the short-term rehab department, wound care and skin checks
- Performed all on site staffing schedules
- Communicated with providers about health issues of our patients and update on their conditions or changes
- Performed admissions to our short-term rehab center
- Communicated with Pharmacies on medication changes or updates given by provider
- Inventory was completed by house supervisor when medications were dispensed.
Surgical RN/Specialty Clinic RN
Bigfork Valley Hospital
07.2011 - 05.2013
- Pre/op and PACU RN within the outpatient surgical department
- Within a critical access hospital
- Performed admission requirements for multiple surgical specialties
- Worked with calling patients prior to their surgery and gaining medical and health history
- Day of surgery would perform needed criteria to have surgical procedure
- Performed as a RN surgical duties for multiple surgical specialties
- Mostly Orthopedics and General Surgery
- Circulator for 2 ORs
- Worked as head RN for the ambulatory surgical specialty clinics
- I would help coordinate surgery schedules and patient schedules
- Team was a LPN and a RN
- Would travel to outreach with the surgical providers
- Would help complete billing needed for each visit
- Help drawn up medication for needed procedures.
Education
Master of Science - Nursing Leadership
University of Phoenix
Tempe, AZ03.2020
Bachelor of Science - Nursing
College of St. Scholastica
Duluth, MN12.2013
Associate of Science - Nursing Practice
Hibbing Community College
Hibbing, MN05.2011
Skills
- Treatment Coordination
- Schedule Management
- Team collaboration
- Healthcare documentation
- Electronic health records
- Staff supervision
- Case management
- Clinical research
- Patient education
- Critical thinking
- Policy development
- Quality improvement
- Decision making
- Patient advocacy
Timeline
Nurse Coordinator-Nurse Care Line (Remote)
Essentia Health
01.2023 - Current
Nurse Clinician Orthopedics RN Nursing Supervisor
Essentia Health
03.2022 - 12.2023
Nursing Instructor
Lake Superior College
12.2021 - 01.2023
RN Clinic Manger NMS Clinic
St. Luke’s
08.2021 - 03.2022
RN Clinic Manger General Surgery/Plastic Surgery Weight Management
Essentia Health
07.2020 - 08.2021
RN Clinic Manger of Specialty Services/Anesthesia
PeaceHealth Medical Group
06.2019 - 06.2020
Clinical RN Supervisor
Peace Health Medical Group
06.2018 - 06.2019
Nurse Clinician Orthopedics RN Team Lead
Essentia Health
04.2016 - 05.2018
OB/Med Surg/ICU RN
Mercy Hospital
10.2015 - 04.2016
Orthopedic RN
Grand Itasca Clinic and Hospital
09.2013 - 08.2015
Orthopedic RN
Northern Pines Orthopedic Clinic
06.2013 - 05.2014
RN House Supervisor
Grand Village Nursing Home
03.2013 - 06.2013
Surgical RN/Specialty Clinic RN
Bigfork Valley Hospital
07.2011 - 05.2013
Master of Science - Nursing Leadership
University of Phoenix
Bachelor of Science - Nursing
College of St. Scholastica
Associate of Science - Nursing Practice
Hibbing Community College
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