Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Generic

Jamie Bickley

Management
Garrett,Indiana

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

22
22
years of professional experience

Work History

Store Manager

Walmart Supercenter
01.2011 - Current
  • Directs the management team in facility operations and communicates with both management and hourly associates about facility operations, merchandising, and company direction.

  • Drives the financial performance of the Facility through sales and profit
  • Ensures compliance with Company policies and procedures along with State and Federal guidelines
  • Initiates, directs, and participates in community outreach programs, and encourages and supports associates and managers in serving as good members of the community, including establishing and maintaining relationships with key individuals or groups in the community as the representative for the Company, presenting the Company's perspective to various external organizations following the Company's media guidelines, and championing Company-sponsored programs, events, and sustainability efforts to associates, customers, and the local community in order to emphasize the Facility as part of the community.
  • Models, enforces, and provides direction and guidance to hourly associates and managers on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
  • Provides supervision and development opportunities for management and hourly associates in the Facility
  • Upholds the Company's Open Door Policy and promotes an environment of open communication

Co Manager

Walmart Supercenter
07.2006 - 04.2011

Assist with directing the management team in Facility operations and communicating with both management and hourly Associates about Facility operations, merchandising, and Company direction.
Assists in driving sales in the Facility
Assists in driving the financial performance of the Facility
Ensures compliance with Company policies and procedures
Initiates, directs, and participates in community outreach programs, and encourages and supports Associates and managers in serving as good members of the community, including establishing and maintaining relationships with key individuals or groups in the community as the representative for the Company, presenting the Company's perspective to various external organizations following the Company's media guidelines, and championing Company-sponsored programs, events, and sustainability efforts to Associates, Customers, and the local community in order to emphasize the Facility as part of the community.
Models, enforces, and provides direction and guidance to hourly Associates and managers on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
Provides supervision and development opportunities for management and hourly Associates in the Facility
Upholds the Company's Open Door Policy

Assistant Manager

Walmart Supercenter
04.2005 - 07.2006

Drives sales in assigned area
Drives the financial performance of assigned area
Ensures compliance with Company policies and procedures
Models, enforces, and provides direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
Participates in community outreach programs, and encourages and supports hourly Associates in serving as good members of the community.
Provides supervision and development opportunities for hourly Associates in assigned area
Upholds the Company's Open Door Policy

Assistant Manager

Walmart Supercenter
06.2002 - 04.2005

Drives sales in assigned area
Drives the financial performance of assigned area
Ensures compliance with Company policies and procedures
Models, enforces, and provides direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
Participates in community outreach programs, and encourages and supports hourly Associates in serving as good members of the community.
Provides supervision and development opportunities for hourly Associates in assigned area
Upholds the Company's Open Door Policy

Education

Bachelor of Arts - Business

Hanover College
Hanover, IN
2002

Bachelor of Arts - Economics

Hanover College
Hanover, IN
2002

Skills

  • Personnel development
  • Customer relations
  • Merchandising
  • Staff training and development
  • Goal-oriented
  • Detail-oriented
  • Strategic thinker

Timeline

Store Manager

Walmart Supercenter
01.2011 - Current

Co Manager

Walmart Supercenter
07.2006 - 04.2011

Assistant Manager

Walmart Supercenter
04.2005 - 07.2006

Assistant Manager

Walmart Supercenter
06.2002 - 04.2005

Bachelor of Arts - Business

Hanover College

Bachelor of Arts - Economics

Hanover College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Jamie BickleyManagement