Summary
Overview
Work History
Education
Skills
Goals
Timeline
Generic

Jamie Birdsell

Wichita,KS

Summary

Tenured sales executive with a long history of success and developing relationships, with 20+ years of experience in the Kansas market.

Recognized by peers as experienced and knowledgeable. Adept at networking, both internally and externally.

Overview

18
18
years of professional experience

Work History

Operating Room Specialist

Cardinal Health
08.2014 - Current
  • FY23 was selected to attend Cardinal Aspiring Leader training class, starting March 2024.
  • FY22, was nominated to the Cardinal Sales Leadership Council, where I currently serve.
  • FY20, was nominated to represent my team on The Voice of the West peer group.
  • FY19 Achieved Sales Excellence, with Presource achieving 127% of plan.
  • Goal Achievement of at least 100% of plan, FY's 20-16-2019.
    Pursued and won a competitive takeover of a Medline pack program at Hutchinson Regional, earning 150K/yr
    new volume.
  • Pursued and won several competitive takeovers in Surgeons gloves, Fluid management, and several other categories.
  • Managed and grew Cardinal brand products within a diverse geographic territory.
  • Sold and consulted to a diverse group of customers across all GPO's, DOD and VA systems.
  • Qualify opportunities and introduce internal partners for products and services not represented by me.
  • Key customer contact for Cardinal branded products providing on-going service while pursuing share of wallet
    growth.
  • Due to developed customer relationship successfully defended an existing Cardinal Presource program from
    Medline when they were awarded distribution in FY16. Cardinal still has this program, retaining 75K/yr in revenue.
  • Successfully defended Cardinal distribution and and broad product awards when distribution representation
    model changed to customers dislike, by leveraging a cross functional internal team to address the customers
    concerns.
  • Due to customer relationships was able to delay transition away from Cardinal distribution for a year when
    Ascension acquired them, delaying loss of 14M/yr for ten months.

Client Account Manager, Hospital Sales and Service

Cardinal Health
07.2012 - 08.2014
  • Boosted client satisfaction by addressing concerns, providing solutions, and maintaining strong relationships.
  • Managed a diverse portfolio of clients for optimal account growth and retention.
  • Delivered exceptional customer service with timely communication and proactive problemsolving.
  • Streamlined internal processes to improve efficiency and enhance client experiences.
  • Managed and grew Cardinal Health Distribution Services and offerings in a large geographic territory.
  • Worked with complete breadth of customer contacts, clinical staff to Value Analysis to AR/AP and leaders up to
    and including C-suite.
  • Interfaced with GPO and IDN representation to resolve customer issues and ensure correct pricing and contract
    alignment.
  • Increased share of wallet at existing accounts.
    Primary customer contact for distribution services across diverse account sizes: Small Critical Access customers,
    to Billion dollar multi hospital systems.
  • Managed and directed cross functional Cardinal product reps, and
    external product partners in varying degrees.
  • Facilitated product shows and implementations across a diverse portfolio.

Senior Client Account Manager

Universal Hospital Services
01.2006 - 07.2012
  • Expanded client base by consistently building and maintaining strong relationships with key decisionmakers.
  • Increased revenue for the company by identifying and capitalizing on upselling opportunities within existing accounts.
  • Streamlined communication processes with clients, resulting in improved customer satisfaction ratings.
  • Developed customized account plans, effectively addressing each client''s unique needs and goals.
  • Sold and leased a broad array of medical products and services across a large geography.
  • Oversaw installation, maintenance and support of those products.
  • Sold service and support products for products not acquired from UHS.
  • Developed lasting customer relationships across a diverse group of clinical and leadership levels, up to and
    including CEO's and Hospital Boards.
  • Managed five direct reports, and oversaw numerous contractors and cross functional teams.
  • Achieved plan 2007-2012.
  • Was number 2 rep in achievement nationally in 2011.

Education

Business Administration

Friends University
Wichita, KS

Skills

  • Attention to Detail
  • Organizational Abilities
  • Problem-solving Capabilities
  • Adaptability in High-pressure Situations

Goals

  • To continue to expand and master ever increasing responsibilities within Cardinal Health.
  • To keep increasing my contribution to Cardinal Health.
  • To develop and mentor others, and see them succeed.

Timeline

Operating Room Specialist

Cardinal Health
08.2014 - Current

Client Account Manager, Hospital Sales and Service

Cardinal Health
07.2012 - 08.2014

Senior Client Account Manager

Universal Hospital Services
01.2006 - 07.2012

Business Administration

Friends University

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Jamie Birdsell