Jamie Bivens
Youngsville,LA
Summary
Dynamic Calendar Assistant with a proven track record at AMK Reporting, Inc., adept in schedule and calendar management, and fostering strong relationships. Excelled in multitasking, leveraging Adobe and ReporterBase to enhance client experiences. Demonstrated a 100% commitment to detail and client satisfaction, swiftly adapting to last-minute changes and ensuring seamless coordination of legal proceedings.
Overview
4
4
years of professional experience
Work History
Calendar Assistant
AMK Reporting, Inc.
Santa Ana, CA
06.2021 - Current
- I've added depositions, trials, hearings, etc. to ReporterBase, as well as canceling calendared jobs when needed.
- Answered incoming calls and directed them to the appropriate personnel or departments when needed.
- Reserved interpreters through TCI and Multi-Access Lingual.
- Reserved videographers through Dean Jones Videos, and other agencies.
- Reserved and trained Zoom administrators to handle the exhibits for our clients.
- Found reporter coverage for calendared jobs, and last-minute jobs.
- I've reached out to other reporting agencies for coverage when our regular reporters were not available. Especially when trying to find out-of-state coverage.
- Reserved conference rooms through hotels and Davinci for our clients.
- Filled out credit card forms and contracts for conference rooms using Adobe.
- Created Zoom links and reserved call-ins through APLUS.
- Opened Zoom links for the reporters.
- For asbestos depositions with a reporter from another agency, I would stay on the Zoom meeting to take appearances and copy orders for him or her, set up breakout rooms, and after the deposition, I would type up the appearances neatly and send them to the reporter.
- Created ShareFile links for our clients to upload their exhibits and download transcript files easily.
- I've helped track down exhibits for reporters and production.
- I answered emails through both our company's email address and a co-worker's email, to the best of my knowledge. If I didn't understand something, I would reach out to another employee.
- I've worked well and have a good relationship with fellow AMK staff, reporters, videographers, clients, etc.
Education
High School Diploma -
Brea Olinda High School
Brea, CA06-2007
Skills
- Multitasking and organization
- Email correspondence
- Client interaction
- Verbal and written communication
- Schedule coordination
- Computer skills
- Conference room meeting planning
- Schedule and calendar management
- Relationship building
- Time management
- Calm demeanor
- Attention to detail
- Positive and professional
- Task prioritization
- Fast learner
- Can use Adobe, Microsoft Word, Excel, ReporterBase, and ShareFile
Timeline
Calendar Assistant
AMK Reporting, Inc.
06.2021 - Current
High School Diploma -
Brea Olinda High School