Dynamic Office Manager with a proven track record at TV Auto Service, excelling in customer service and financial management. Recognized for optimizing office operations and enhancing communication across departments. Proficient in Microsoft software and skilled in multitasking, I consistently identify cost-saving opportunities while fostering a collaborative work environment.
Overview
15
15
years of professional experience
Work History
Office Manger
TV Auto Service
10.2002 - 01.2012
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Optimized office space utilization, leading to more efficient and productive work environment.
Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Monitored front areas so that questions could be promptly addressed.
Administrative Assistant
Mitsubishi Electric Corporation
09.2004 - 04.2005
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Volunteered to help with special projects of varying degrees of complexity.
Established administrative work procedures to track staff's daily tasks.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Developed filing system for historical documents, preserving important company records and improving access to information.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Performed research to collect and record industry data.
Transcribed and organized information to assist in preparing speeches and presentations.
Administrative Assistant
Carol Harris Staffing, L.L.C
06.1997 - 01.1998
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Developed filing system for historical documents, preserving important company records and improving access to information.
Conducted research for project proposals, compiling information that supported winning bids.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Performed research to collect and record industry data.
Transcribed and organized information to assist in preparing speeches and presentations.
Owner/Operator Head Technician at Tha Tv Dude Tv Mounting Service Of PhiladelphiaOwner/Operator Head Technician at Tha Tv Dude Tv Mounting Service Of Philadelphia
Automotive Service Regional Manager at USA Auto Service/ Purrfect Auto ServiceAutomotive Service Regional Manager at USA Auto Service/ Purrfect Auto Service