Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Websites
Affiliations
Interests
Certifications & Licenses
Timeline
Generic

Jamie Boyington

Summary

With over 20 years of experience, I am technically skilled, analytical, and proactive. My goal is to leverage my Bachelor's in Health Information Management and begin training in Health Information Technology.

Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Medical and Life Insurance Producer/Proprietor

Quartz Mountain Insurance Services
08.2023 - Current
  • Company Overview: Quartz Mountain Insurance Services is an independent insurance service producer in Valley Springs, CA and provides products such as life, medical, and long-term care solutions.
  • Deliver high-quality customer service by educating prospective clients about available life and medical insurance products. Respond promptly to email and phone inquiries, conduct follow-ups, and actively identify new business opportunities through client visits and networking events.
  • Maintain comprehensive records of client interactions and manage information on a range of insurance offerings from various providers.

Home Administrator

Boyington Residence
05.2002 - Current
  • Responsibilities also cover curriculum development, virtual teaching, student assessment, and classroom management.
  • Collaborates with the team to meet deadlines, follow routines, and stay organized with attention to detail.
  • Family management includes managing systems, budgeting, allocating expenses, and delegating tasks for balanced labor distribution.

Utilization Review Specialist

The Lakes Treatment Center
10.2023 - 12.2023


  • Perform Utilization Reviews at an adult inpatient substance abuse treatment center.
  • Perform electronic medical record chart reviews and conduct pre-authorizations and progress reports with third-party payors and case managers.
  • Assist residents with daily activities.
  • Reason for departure: My position was removed due to financial reasons.

Internment Resettlement Specialist

United States Army Reserves
10.2007 - 08.2015
  • Perform training and duties as assigned as a 31-E Internment Resettlement Specialist.
  • Used technical expertise and sound military judgment to learn and perform complex procedures.
  • Performed responsibilities as team leader that included training, mentoring, and logistical support.

Medical Technician

Lifeline Screening
01.2007 - 01.2009
  • Conduct mobile health screenings for Peripheral Arterial Disease, Abdominal Aortic Aneurysm, and Osteoporosis risk.
  • Highlight preventive services' benefits, collect payments, manage equipment setup, patient check-in, and takedown.

Seasonal Firefighter

California Department of Forestry & Fire Protection
06.1993 - 11.2002
  • Communicate via radio, write reports, undergo training, and maintain facilities and equipment.
  • Respond to emergencies, including medical, traffic, fires, and hazardous materials incidents.
  • Conduct wildland fire prevention inspections and events.

Associate Landscape Product Specialist

Napa Valley Nursery
10.1994 - 10.1999
  • Recommended product changes to enhance customer interest and maximize sales.
  • Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities.
  • Identified interested or qualified customers to present product information.
  • Collect & receive payments as we as conduct customer special orders.

Receptionist

Escape Spa
03.1994 - 10.1998
  • Company Overview: Escape Spa offered various massage therapies and related services to promote stress relief, well-being, and relaxation.
  • I was responsible for maintaining the spa's cleanliness, assisting guests, managing inventory, handling appointments, and supporting smooth spa operations. My focus was on guest satisfaction, organization, and teamwork to help ensure a memorable experience for all visitors. This was a seasonal, part-time position.

Education

Bachelor of Science - Health Information Management

University of Arizona
Chandler, AZ
09.2023

Skills

  • Adobe Acrobat, Illustrator, Access, & others
  • Anatomy and Physiology
  • Appeals Process
  • ASAM Criteria
  • Behavioral Assessments and Psychiatric Assessments
  • Behavioral Healthcare Requests & Authorizations with Live Review
  • Charge Capture
  • Clinical Documentation
  • CMS Coding Guidelines
  • Code Validation
  • Coding Error Resolution
  • Collect Payments
  • Computer Hardware & Software Applications
  • Conflict Management
  • Continuing Education
  • Continuous Improvement
  • Critical Thinking
  • Customer Service
  • Data Analytics and Informatics
  • Data Entry & Data Management
  • Data Security
  • Data Verification
  • Denial Management
  • Diagnostic Coding
  • Diagnostic Imaging Reports
  • Discharge Planning & Summaries
  • Document Management
  • Diagnostic-Related Groups (DRGs)
  • Electronic Health and Medical Records (EPIC & KIPU)
  • Electronic Health Records Management
  • Filing
  • Google Docs, Forms, Sheets, Workspace
  • Healthcare Compliance
  • HEDIS
  • HIPAA Compliance
  • Human Anatomy & Physiology, & Disease Processes
  • ICD-10-CM,/PCS, CPT, HCPCS Level II
  • Infection Control Measures
  • Inpatient Coding
  • Internet of Things
  • Interviews and Assessments
  • Keyboarding 65 WPM
  • Medical Billing
  • Medical Classification Systems
  • Medical Coding and Abstracting
  • Medical Documentation
  • Medical Equipment & Instrumentation
  • Medical Record Security
  • Medical Records
  • Medical Terminology & Abbreviations
  • Medicare Fraud, Waste, & Abuse
  • Medicare Insurance Regulations
  • Medicare, Medicaid, & Medi-Cal
  • Medication Treatment Protocols
  • Microsoft PowerPoint, Word, Excel, & Teams
  • Multiple Medical Modality Assessments
  • NCQA
  • Negotiation
  • Nursing Progress Notes
  • Office Communications (Email, Chat, Text, Video Conferencing)
  • Office Technology (Fax, Printers, Scanners)
  • Oral & Written Communication
  • Outpatient Coding
  • Pathophysiology Comprehension
  • Patient Care
  • Patient Confidentiality
  • Patient Data Identification
  • Patient Information Verification
  • Patient Scheduling
  • Performance Improvement
  • Pharmacology
  • Physician Orders, Notes, & Diagnoses
  • Problem-solving
  • Professional & Academic Research
  • Professional Business Ethics and Best Practices
  • Quality Improvement
  • Record Assessment
  • Records Management
  • Regulatory Guidelines
  • Release of Information (ROI)
  • Revenue Cycle Management
  • SQL and Tableau (Beginner)
  • Substance Use Disorder and Treatment Options (Inpatient & Outpatient)
  • Supervision
  • Surgery, Lab, & ER, Reports
  • Teamwork and Collaboration
  • Technical and Academic Writing
  • Time Management
  • Troubleshooting
  • Utilization Review
  • Verbal and Written Communication
  • Verification of Benefits
  • Workflows

Accomplishments

  • Achieved a high insurance authorization approval rating through effective Substance Use Disorder and Medical Record Reviews and weekly Progress Updates.

Certification

  • Insurance Producer License
  • Valid State of California Driver's License
  • Department of Motor Vehicles

Affiliations

  • American Health Information Management Association (AHIMA)

Interests

  • Sustainable Tech Innovations
  • Crafting and DIY Projects
  • Gardening
  • Camping
  • Hiking

Certifications & Licenses

Medicare Fraud, Waste, & Abuse Certificate

Licensed Health & Life Insurance Producer

Timeline

Utilization Review Specialist

The Lakes Treatment Center
10.2023 - 12.2023

Medical and Life Insurance Producer/Proprietor

Quartz Mountain Insurance Services
08.2023 - Current

Internment Resettlement Specialist

United States Army Reserves
10.2007 - 08.2015

Medical Technician

Lifeline Screening
01.2007 - 01.2009

Home Administrator

Boyington Residence
05.2002 - Current

Associate Landscape Product Specialist

Napa Valley Nursery
10.1994 - 10.1999

Receptionist

Escape Spa
03.1994 - 10.1998

Seasonal Firefighter

California Department of Forestry & Fire Protection
06.1993 - 11.2002

Bachelor of Science - Health Information Management

University of Arizona

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