Acted as an intermediary in negotiations between buyers and sellers over property prices and settlement details during the closing of sales.Arranged for title searches of properties being sold
Maintained awareness of current income tax regulations, local zoning, building and tax laws, and growth possibilities of the property's area
Managed and operated real estate offices, handling associated business details
Rented properties or managed rental properties
Sold, for a fee, real estate owned by others
Generated lists of properties for sale, locations, descriptions, and available financing options, using computers.Maintained working knowledge of various factors that determined The farm's capacity to produce, such as agricultural variables and proximity to market centers and transportation facilities
Gave buyers virtual tours of properties in which were interested, using computers
Maintained knowledge of real estate law, local economies, financing options, and government programs.
Delivered services to customer locations within specific timeframes.
Managed time efficiently in order to complete all tasks within deadlines.
Excellent communication skills, both verbal and written.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Self-motivated, with a strong sense of personal responsibility.
Gained extensive knowledge in data entry, analysis and reporting.
Adaptable and proficient in learning new concepts quickly and efficiently.
Property Manager/Maintenance Supervisor
Centro
Everett, WA
07.2022 - 10.2023
Manage all aspects of assigned properties
Design business plans for assigned properties that suit customers’ needs
Manage suppliers/vendors to deliver products and services
Investigate until the root cause analysis and corrective action
Inspect and arrange maintenance to meet standards
Maintain a positive, productive relationship with tenants
Negotiate leases/contracts with contractors in a timely and reliable manner
Advertise and market vacant spaces to attract tenants, Collect receivable accounts, and handle operating expenses
Develop and manage annual budgets by forecasting requirements and analyzing variances, data, and trends
Oversee properties’ personnel and assess their performance
Accomplish financial goals and report periodically on financial performance
Source and build relationships with prospective clients to expand business opportunities
Read and interpret engineering drawings and specifications (e.g., blueprint/schematic reading, specification, change, design)
Worked with precision measuring tools
Evaluated final results to determine quality levels and isolate root causes of any identified faults.
Scheduled and oversaw maintenance, repair and installation activities.
Monitored safety compliance to maintain strict standards and protect team members from harm.
Monitored product quality and communicated necessary improvements to site superintendent.
Managed efficient teams of up to 4employees.
Contributed to development, implementation, and execution of maintenance programs.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
Supervised team of installers and mechanics to complete work on time and to company standards.
Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Optimized supply levels to keep stock within ideal parameters for expected needs.
Reviewed and studied blueprints to double-check installation and implementation project requirements.
Utilized proper tools and materials to adhere to safety guidelines.
Community Association Manager
Trestle
Bellevue, WA
06.2019 - 11.2021
Answering community questions via phone and email
Maintaining policy and records
Read and interpret engineering drawings and specifications (e.g., blueprint/schematic reading, specification, change, design)
Worked with precision measuring tools
Collecting HOA fees.Ensuring implementation of policies and guidelines
Collecting and tracking accurate fee assessments.Maintaining common and shared amenities
Enforcing
Covenants, Conditions, and Restrictions (CC&Rs) Fielding questions to provide answers that align with the rules and regulations of the community
Acts as liaison between the board of directors and the community
Managing lawn care, pool cleaning, and other various tasks completed by vendors around the community
Maintaining community site spaces, including coordinating routine maintenance checks.
Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
Developed and adhered to community budgetary restrictions in collaboration with board of directors.
Enforced compliance with community regulations and guidelines.
Secured pool and fitness facility maintenance, landscaping and waste removal.
Communicated effectively with owners, residents, and on-site associates.
Responded to Common Area Maintenance (CAM) inquiries.
Maximized rental income while minimizing expenses through effective planning and control.
Collected and maintained careful records of rental payments and payment dates.
Coordinated appointments to show marketed properties.
Generated professional networks by engaging in professional, industry and government organizations.
Planned special events such as lotteries, dedications and project tours.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Maintenance Coordinator
T-Square Properties
Bothell, WA
01.2018 - 01.2019
Coordinating daily preventive maintenance schedules for all 450 properties and, including annual inspections to minimize costly repairs
Move-out and move-in inspections
Work with vendors to coordinate repairs and payment
Source and build relationships with prospective clients to expand business opportunities
Read and interpret engineering drawings and specifications (e.g., blueprint/schematic reading, specification, change, design)
Worked with precision measuring tools
Provided safety education and technical training to maintenance crew to establish equipment repair standards.
Developed maintenance reports to assess program success and inform operational decisions.
Performed quality assurance steps for 76 repairs to approve equipment for use.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
Conducted annual performance evaluations for 5 employees and identified promotion opportunities.
Conducted annual performance evaluations for 5employees and identified promotion opportunities.
Rolled out improved training programs for maintenance employees.
Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
Developed and implemented employee incentive programs to promote top performance.
Developed and implemented building operations and maintenance policies.
Established clear procedures for handling repairs, planning maintenance and completing building updates.
Supervised safety, prevention and fire protection programs.
Conducted training, licensing, and vehicle inspections for new employees.
Community Association Manager
The Management Trust
01.2016 - 01.2018
Worked with Condo Associations, Responsible for maintenance of the
Associations and their compliance with legal requirements, preparation of budgets, collection of dues, and
disbursing payments to contractors.
Force Analyst National
AT&T
01.1999 - 01.2016
Identifying and solving issues relating to the performance of the call center, scheduling and call flow
operations.Presenting vast amounts of data collected hourly, daily, and weekly to leadership to ensure each
location achieves efficiency and call center metrics
Support Operations, Materials Management, and/or Supply
Chain functions in a production environment
Worked with domestic and international supply chain logistics
Experience with industry ERP (Enterprise Resource Planning) or an equivalent such as SAP (System
Applications and Products)
Manage suppliers/vendors to deliver products and services
Investigate until the root
cause analysis and corrective action
Travel up to 15 % of the time.
Education
AA - Psychology
University of Phoenix
2013
Skills
Budgeting, Microsoft Outlook, Negotiation, Microsoft Excel Leadership Microsoft PowerPoint, Microsoft Word
Microsoft Office, Time management, Accounting software, Phone etiquette, Program Management, Property
Leasing, Analysis skills
Fair Housing regulations Office manager experience, Communication skills Vendor