JAMIE BRANHAM
Perry,USA
Summary
Demonstrated versatility and attention to detail with over Fifteen years of experience in data intake, customer service, sales, and team leadership.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Data Intake Specialist
Cencora
Remote, GA
10.2023 - 07.2025
- Managed and streamlined the reception and processing of incoming data from healthcare providers, and patients across various channels, including email, and electronic submissions.
- Executed accurate data entry and maintenance of high-volume information in internal databases and tracking systems.
- Evaluated documentation for completeness and accuracy, identifying and rectifying discrepancies to uphold data integrity.
- Facilitated timely routing of program-specific information to relevant internal teams.
- Ensured adherence to company policies, healthcare regulations, and data privacy standards.
- Leveraged Microsoft Office Teams and SharePoint to streamline workflow management and documentation processes.
- Facilitated collaboration with cross-functional teams to enhance data processing and service delivery.
- Achieved productivity and accuracy benchmarks consistently in a fast-paced environment.
- Ensured patient confidentiality by rigorously adhering to HIPAA guidelines and data security protocols.
Counter Manager
Estée Lauder
Warner Robins, GA
12.2018 - 05.2020
- Directed daily operations of Estée Lauder cosmetic counter to enhance sales performance.
- Achieved and surpassed monthly sales targets by fostering client relationships and delivering strategic product recommendations.
- Facilitated personalized skincare and makeup consultations to elevate customer satisfaction and loyalty.
- Cultivated and sustained a robust client base through proactive follow-ups, appointment scheduling, and relationship development.
- Assisted in managing inventory levels to maintain stock availability. Supported shipment processing to ensure timely delivery. Helped maintain visual merchandising to align with brand standards.
- Facilitated training and mentorship for team members on product knowledge, sales techniques, and customer service excellence.
- Executed promotional events and in-store marketing initiatives to enhance brand visibility.
- Executed cash management and point-of-sale transaction processes with precision.
Vice President
Media Production Group
Naples, FL
04.2016 - 01.2017
- Improved business processes to increase departmental efficiency and productivity.
- Hired, trained, and managed staff, setting performance expectations and supporting development.
- Partnered with sales and marketing to drive company growth.
- Assigned tasks to crews based on project needs and skill sets.
- Coached employees on time management and standard operating procedures.
Beauty Advisor
Estée Lauder
Macon, GA
09.2014 - 04.2016
- Provided product expertise, personalized service, and sales support to customers.
- Trained and supported team members on procedures and product knowledge.
- Managed complex customer situations to achieve positive outcomes.
- Processed purchases and delivered a welcoming, consultative experience.
Sales Associate
Best Buy
Macon, GA
11.2007 - 10.2013
- Delivered excellent customer service and product guidance.
- Maintained organized merchandise displays to drive engagement and sales.
- Assisted customers in locating items and accessing inventory from other stores.
- Demonstrated strong sales techniques in a fast-paced retail environment.
Intern / Production Assistant / Audio
Media Production Group
Miami, FL
12.2005 - 11.2007
- Supported production crews with setup, communication, and audio quality control.
- Operated audio equipment, monitored sound levels, and ensured industry-standard output.
- Collaborated with producers and talent to achieve optimal sound results.
Education
High School Diploma - undefined
Homeschool Co-Op Community of Middle Georgia
Macon, GA05.2005
Skills
Ensured precision and meticulousness in all tasks and deliverables
Executed data entry and information management tasks with precision and accuracy
Assisted customers with inquiries and issues to enhance satisfaction Supported clients in navigating services and resolving concerns Provided timely responses to client requests to maintain positive relationships
Assisted in organizing tasks and schedules to meet deadlines Supported team members in prioritizing responsibilities for efficient workflow Helped maintain a structured environment for project completion
Executed strategic problem-solving initiatives to enhance operational efficiency
Facilitated effective team collaboration to enhance project outcomes
Assisted in preparing sales quotes for clients Supported team in managing customer inquiries and follow-ups Contributed to maintaining accurate records of sales transactions
Assisted in training team members on project tasks and responsibilities Supported team collaboration to achieve project goals Contributed to a positive team environment through effective communication
Demonstrated proficiency in software applications and office suite tools
Certification
Microsoft Office Certified (2007 & 2010)
Timeline
Data Intake Specialist
Cencora
10.2023 - 07.2025
Counter Manager
Estée Lauder
12.2018 - 05.2020
Vice President
Media Production Group
04.2016 - 01.2017
Beauty Advisor
Estée Lauder
09.2014 - 04.2016
Sales Associate
Best Buy
11.2007 - 10.2013
Intern / Production Assistant / Audio
Media Production Group
12.2005 - 11.2007
High School Diploma - undefined
Homeschool Co-Op Community of Middle Georgia