JAMIE BREAUX
RIBERA
Summary
Seasoned professional with vast experience in management roles. Proven record of success in leading and developing teams to exceed goals and objectives. Problem-solving ability and commitment to customer satisfaction. Reliable worker with good communication, time management, and some computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the role at your company.
Overview
16
16
years of professional experience
Work History
Housekeeping Supervisor
Modern Elder Academy
Lamy, NM
05.2024 - Current
- Conducted regular inspections of facilities, identifying areas for maintenance and improvement.
- Reduced guest complaints by ensuring consistent delivery of high-quality services throughout the hotel.
- Increased employee performance through effective supervision and training.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Managed laundry sorting, washing, drying, stocking
- Led training sessions for new hires, fostering a positive work environment that emphasized teamwork and communication.
- Provided exceptional service and assistance to guests upon check-in.
- Conducted regular room inspections to verify compliance with housekeeping standards.
Full-Time Supervisor
UPS
Santa fe, NM
10.2021 - 09.2023
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Maintained daily records of employee hours to ensure accurate payroll processing.
- Resolved conflicts between employees regarding scheduling changes or requests for leave.
- Reviewed and verified timesheets for accuracy to prevent payroll discrepancies.
- Conducted regular meetings with staff to discuss goals, performance, and any issues or concerns.
- Ensured compliance with company policies, procedures, and labor laws related to time tracking.
- Monitored attendance records to identify and address patterns of tardiness or absenteeism.
- Created and monitored employee schedules to guarantee optimal coverage for all shifts.
- Provided guidance, direction, and feedback on job expectations and performance standards.
- Tracked employee vacation, sick and personal time.
- Established open lines of communication with staff members, promoting a collaborative environment where employees felt comfortable discussing concerns or suggestions related to work hours and scheduling.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Pt On Road Supervisor
UPS
Santa fe, NM
07.2021 - 10.2021
- Collaborated with coworkers to efficiently complete tasks and meet deadlines.
- Identified trends in driver behavior that may lead to increased risk exposure and implemented corrective measures accordingly.
- Completed paperwork including manifests, bills of lading, and accident reports to ensure compliance and operational accuracy.
- Ensured accurate completion of paperwork such as manifests, bills of lading, accident reports.
- Worked with coworkers to complete tasks.
Delivery Driver
UPS
Santa fe, NM
05.2020 - 07.2021
- Verified delivery addresses to ensure accurate package delivery.
- Utilized relevant map programs and GPS systems to navigate routes.
- Considered traffic congestion and weather conditions to determine best routes.
- Checked delivery addresses and verified correct package delivery.
- Addressed customer complaints professionally, fostering positive client relationships.
- Adhered to company policies regarding safety and security while on the road.
- Reported any incidents or accidents that occurred during route directly to supervisor immediately upon completion of assignment.
- Maintained accurate records and completed paperwork to comply with federal laws and regulations.
Pt Preload Supervisor
UPS
Santa fe, NM
01.2019 - 05.2020
- Completed ongoing training to enhance job skills and knowledge.
- Consistently met deadlines while delivering high-quality results.
- Identified and implemented process changes to enhance operational efficiency.
Package Handler
UPS
Santa fe, NM
06.2018 - 01.2019
- Reported damaged products and workplace incidents to supervisors, ensuring timely resolution.
- Followed all safety regulations and procedures when handling packages.
- Demonstrated ability to lift up to 75 pounds safely and repeatedly.
- Maintained clean and organized work areas, reducing risk of accidents and workflow disruptions.
- Adjusted workflow processes to enhance efficiency.
- Lifted and moved packages up to 75 pounds safely and efficiently.
Cashier
Albertson’s
Santa fe, Nm
02.2018 - 06.2018
- Delivered efficient, courteous service to enhance customer satisfaction.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Provided efficient and courteous service to customers.
- Processed customer orders and ensured the accuracy of their purchases.
- Developed strong customer service skills by providing efficient and accurate service.
- Exhibited excellent customer service skills, fostering positive interactions with customers.
Dietary Aide
Presbyterian
Albuquerque, Nm
04.2015 - 08.2017
- Ensured meal trays met diet modification requirements for resident health.
- Delivered exceptional customer service to enhance resident, staff, and family satisfaction.
- Provided excellent customer service to residents, staff, and families.
- Operated dishwashers, blenders, mixers, steamers, ovens and other kitchen equipment safely.
- Coordinated timely delivery of dishes and meal trays to patient rooms.
Crew Member Cook
Mcdonalds
Albuquerque, Nm
06.2010 - 04.2015
- Collaborated with kitchen staff and managers to efficiently fulfill customer orders and enhance satisfaction.
- Maintained cleanliness of kitchen by sweeping, mopping, washing dishes, and disposing of trash to uphold health standards.
- Practiced safe food handling techniques according to company policies and procedures.
- Responded effectively to shifting cooking procedures to maintain service quality to changes in menus or cooking procedures as directed by management.
- Delivered exceptional customer service by accurately taking orders, quickly preparing meals, and ensuring high-quality products.
Education
High School Diploma -
Central New Mexico College
Albuquerque, NM06-2021
Skills
- Following instructions
- Training programs
- Payroll Preparation
- Safe Work Methods
- Leadership
- Goal oriented
- Customer service
- Attention to detail
- Employee motivation
- Team collaboration
- Time management
- Managing operations and efficiency
Timeline
Housekeeping Supervisor
Modern Elder Academy
05.2024 - Current
Full-Time Supervisor
UPS
10.2021 - 09.2023
Pt On Road Supervisor
UPS
07.2021 - 10.2021
Delivery Driver
UPS
05.2020 - 07.2021
Pt Preload Supervisor
UPS
01.2019 - 05.2020
Package Handler
UPS
06.2018 - 01.2019
Cashier
Albertson’s
02.2018 - 06.2018
Dietary Aide
Presbyterian
04.2015 - 08.2017
Crew Member Cook
Mcdonalds
06.2010 - 04.2015
High School Diploma -
Central New Mexico College