Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Brichetto

Portland

Summary

Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences

Overview

25
25
years of professional experience

Work History

Financial Literacy Counselor/ CEO

Life Success
03.2022 - Current
  • Provided ongoing financial guidance to clients during major life events, such as retirement or inheritance
  • Fostered strong relationships with clients by providing excellent customer service through regular communication and meetings
  • Monitored client portfolios regularly to ensure alignment with financial objectives
  • Developed customized presentations to educate clients about complex financial concepts and strategies
  • Taught clients how to improve financial management with courses covering topics like budgeting and credit use

Owner/CEO

Two Way Taxi
10.2017 - Current
  • Trained and motivated employees to perform daily business functions.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed day-to-day business operations.

Store Owner

Je's Neighborhood Store
11.2019 - 04.2021
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Managed day-to-day business operations.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Trained and motivated employees to perform daily business functions.

Laundry Attendant

Suds Up
04.2013 - 07.2015
  • Removed items from washers or dry-cleaning machines
  • Served guests by anticipating and handling various linen-related needs such as replacement items and expedited washing
  • Loaded articles into washers or dry-cleaning machines, or directed other workers to perform loading
  • Assisted customers in using self-service laundry machines when needed

Waitress

Holiday Inn by the Bay
01.2012 - 03.2013
  • Completed opening, closing, and shift change tasks on-schedule each day
  • Adhered to all safe food handling practices and protocols

Cashier

Rite Aid
01.2009 - 09.2011
  • Worked with supervisory team to meet customer needs
  • Stocked store shelves and end-caps with merchandise
  • Kept clean, organized and well-stocked checkout areas
  • Offered customers information about upcoming promotions and available items

Sales Associate

Stewart Staffing Company
10.2007 - 11.2008
  • Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
  • Created memorable customer experiences by offering personalized sales support
  • Managed multiple tasks simultaneously while meeting deadlines

Waitress Supervisor

Dimillo's
06.2005 - 09.2007
  • Improved front-of-house efficiency and team performance by monitoring wait staff activities and coaching on techniques
  • Kept team on-task and used expert communication skills to quickly resolve problems
  • De-escalated conflicts with customers experiencing problems with food items and team service
  • Engaged directly with customers, including presenting menus and specials, checking on satisfaction and offering advanced support
  • Trained new staff members in proper serving techniques, menu knowledge, and customer service skills

Cashier

Harbor View Pizza
04.2001 - 11.2005
  • Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
  • Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies

Waitress

Seventy Five State Street
11.1999 - 01.2001
  • Handled guest needs with upbeat attitude and attention to detail
  • Addressed issues promptly, relaying complaints directly to management
  • Communicated clearly with back-of-house staff to avoid errors

Education

Associate in Business -

Southern Maine Community College
South Portland, Maine
12.2024

Sales Agent - Real Estate - undefined

The Real Estate Learning Group
South Portland, Maine
08.2023

Financial Literacy - undefined

CYLLC Academey
Montgomery, Alabama
01.2021

Skills

  • Financial planning
  • Wealth Management
  • Small business finance
  • Credit counseling
  • Business Development
  • Client relationship management
  • Marketing and promotion
  • Closing processes
  • Problem-solving abilities
  • Teamwork

Timeline

Financial Literacy Counselor/ CEO

Life Success
03.2022 - Current

Store Owner

Je's Neighborhood Store
11.2019 - 04.2021

Owner/CEO

Two Way Taxi
10.2017 - Current

Laundry Attendant

Suds Up
04.2013 - 07.2015

Waitress

Holiday Inn by the Bay
01.2012 - 03.2013

Cashier

Rite Aid
01.2009 - 09.2011

Sales Associate

Stewart Staffing Company
10.2007 - 11.2008

Waitress Supervisor

Dimillo's
06.2005 - 09.2007

Cashier

Harbor View Pizza
04.2001 - 11.2005

Waitress

Seventy Five State Street
11.1999 - 01.2001

Sales Agent - Real Estate - undefined

The Real Estate Learning Group

Financial Literacy - undefined

CYLLC Academey

Associate in Business -

Southern Maine Community College
Jamie Brichetto