Jamie Brochard
Kent,WA
Summary
Conscientious and compassionate healthcare professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
6
6
years of professional experience
Work History
In-Home Caregiver
Private Family Hire
08.2016 - 07.2022
- Traveled to client's home to complete healthcare services and promote continuity of care.
- Provided daily care and support for child with disabilities, including assistance with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted disabled client to support independence and well-being.
- Implemented customized therapy plan in collaboration with healthcare professionals.
- Monitored and documented child's progress in therapy sessions and adjusted therapy plan accordingly
- Developed personalized educational plan to improve child's cognitive and academic abilities, resulting in 15% improvement in academic performance.
Healthcare Management (Intern)
Fieldstone Memory Care
01.2022 - 03.2022
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Assisted with leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Managed resident billing and financial management processes.
- Completed and submitted LNI and OSHA documentation.
- Shadowed senior personnel on complex marketing pursuits to build skill set.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Developed and implemented recruiting strategies to attract and retain top talent for organization.
- Streamlined recruitment process and reduced time-to-hire by 20%.
Phlebotomist (Extern)
American Lake VA Medical Center
11.2019 - 12.2019
- Consistently saw average of 15 patients per day, resulting in collection of over 450 blood specimens over course of a month.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Education
MBA - Health Services Administration
Eastern Washington University
Cheney, WA05.2023
Bachelor of Science - Healthcare Management & Leadership
Bellevue College
Bellevue, WA03.2022
Skills
- Human Resources
- Employee Relations
- Performance Management
- Payroll and Benefits Administration
- Confidentiality
- Onboarding
- Interpersonal Skills and Communication
- Policies and Procedures
- Compliance Reporting
- Auditing
- Conflict Resolution
- Project Implementation
Timeline
Healthcare Management (Intern)
Fieldstone Memory Care
01.2022 - 03.2022
Phlebotomist (Extern)
American Lake VA Medical Center
11.2019 - 12.2019
In-Home Caregiver
Private Family Hire
08.2016 - 07.2022
MBA - Health Services Administration
Eastern Washington University
Bachelor of Science - Healthcare Management & Leadership
Bellevue College
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