Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Brown-Poirier

Baldwin,MI

Summary

Results-driven Quality Control Inspector with extensive experience at LeRoy Tool & Die, specializing in visual inspections and product quality enhancement. Proven track record of reducing rejection rates and improving compliance through meticulous inspections and effective collaboration. Strong analytical skills combined with excellent communication abilities fostered significant improvements in production processes and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Quality Control Inspector

LeRoy Tool & Die
05.2020 - 04.2025
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Collaborated with production staff to establish and meet quality standards
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Completed precise measurements using special tools.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
  • Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
  • Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
  • Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
  • Enhanced production efficiency by implementing standardized inspection processes and procedures.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
  • Supported continuous improvement initiatives by analyzing inspection data and recommending process adjustments for optimal quality control.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.
  • Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
  • Streamlined the inspection process, resulting in quicker identification of defects and faster corrective actions.
  • Increased customer trust by ensuring all product batches met stringent quality criteria before release.
  • Maintained up-to-date knowledge of industry standards and regulatory requirements to ensure company compliance.
  • Trained other workers in inspection and testing procedures.
  • Provided feedback to production team regarding product quality.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Recorded inspection and test results on data sheets.
  • Followed standard operating procedures for inspections and tests.
  • Weighed products prior to shipment to confirm accuracy.
  • Provided technical support to production personnel.

Receptionist

Berlin Family Health
08.2017 - 07.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Education

High School Diploma -

LakeLand High School
Lagrange, IN
06-1992

Skills

  • Quality control
  • Visual inspection
  • Product inspection
  • Visual inspections

Timeline

Quality Control Inspector

LeRoy Tool & Die
05.2020 - 04.2025

Receptionist

Berlin Family Health
08.2017 - 07.2019

High School Diploma -

LakeLand High School

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