Summary
Overview
Work History
Education
Skills
References
Timeline
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Jamie Burgess

Portland,OR

Summary

Detail-oriented Office Manager experienced in overseeing and improving administrative services. Reliable and creative professional with a strong drive to grow. Skilled with business correspondence, customer service, and project management.

Overview

7
7
years of professional experience

Work History

Office Manager

ByHeart
Portland, Oregon
09.2023 - Current
  • Provides support to executive teams by managing complex calendars, taking meeting minutes, presenting slide decks, and creating itineraries
  • Ensures visitor and contractor compliance with GMPs through administering training and maintaining documentation
  • Coordinates shipping and receiving operations, ensures accurate cycle counts, and monitors stock levels using inventory tracking systems

Office Manager

Oregon Change Clinic
Portland, Oregon
01.2023 - 09.2023
  • Answered phones, replied to general email inquiries, and greeted patients
  • Managed patient intake process including verifying insurance, collecting referrals and authorizations, communicating with the DOJ and referring providers, and gathering detailed medical data for each patient
  • Conducted interviews and gathered documentation from applicants to help the executive team make final hiring decisions
  • Built and maintained company website

Staffing Specialist

TERRA Staffing Group
Vancouver, Washington
03.2022 - 01.2023
  • Maintained a database of job applicants, conducted interviews, provided interview coaching, and placed temporary and permanent employees in various industrial positions
  • Provided employee feedback based on work performance and terminated contracts as needed
  • Made an average of 80 outbound phone calls daily to assist in talent acquisition efforts
  • Regularly met onsite with clients to assess their hiring needs and negotiate contracts

Assistant Manager

HOTLIPS Pizza
Portland, Oregon
01.2020 - 03.2022
  • Managed a team of 10-15 employees
  • Addressed and resolved various customer questions and concerns
  • Counted register drawers and prepared daily bank deposits
  • Managed ingredient, supply, and beverage ordering and inventory

Office Administrator

ATTUNEMENT WELLNESS LLC
Portland, Oregon
11.2020 - 05.2021
  • Fielded phone inquiries for new and existing patients, managed appointment scheduling, conducted new patient intakes, and managed electronic medical records.

Office Administrator

Therapia Wellness Clinic
Portland, Oregon
04.2018 - 01.2020
  • Fielded phone inquiries for new and existing patients, managed appointment scheduling, conducted new patient intakes, and managed electronic medical records.
  • Managed clinic social media accounts and wrote monthly newsletters.

Education

High School Diploma -

Tigard High School
Tigard, OR

Skills

  • Electronic Health Records (EHR)
  • Customer Experience
  • Web Design
  • Recruiting
  • Employee Coaching and Development
  • Inventory Management
  • C-Suite Support
  • Office Management
  • Project Management
  • Event Planning

References

References available upon request.

Timeline

Office Manager

ByHeart
09.2023 - Current

Office Manager

Oregon Change Clinic
01.2023 - 09.2023

Staffing Specialist

TERRA Staffing Group
03.2022 - 01.2023

Office Administrator

ATTUNEMENT WELLNESS LLC
11.2020 - 05.2021

Assistant Manager

HOTLIPS Pizza
01.2020 - 03.2022

Office Administrator

Therapia Wellness Clinic
04.2018 - 01.2020

High School Diploma -

Tigard High School

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Jamie Burgess