Jamie Burke
Anderson,SC
Summary
Detail-oriented Assistant with 4 years of hands-on experience in data entry, scheduling, administrative support, retrieval, and presentation. Well-versed in modern data recording procedures, records management, and data sorting techniques. A hardworking, professional, and outgoing individual with excellent customer service, problem solving, and communication skills and the ability to prioritize work, multitask, and manage time efficiently.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
SWACO
Anderson, SC
06.2023 - Current
- Scheduled appointments, meetings and events for management staff.
- Coordinated appointments, meetings and conferences.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Prepared and prioritized calendars and correspondence.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Assistant
Cameron's All In One LLC
Williamston, SC
08.2022 - 05.2023
- Scheduled meetings, events, and interviews for six executive employees
- Acted as the first point of contact for customers and directed their calls to over 24 staff members
- Answered and managed incoming and outgoing calls while recording accurate messages
- Prepared and updated accounts receivable, operations, and revenue reports on a weekly basis
- Monitored payments due from clients and promptly contacted those with past due status
- Ensured information accuracy and that all supporting documentation was provided
- Oversaw calendar maintenance and appointment scheduling
Manager
Save-A-Lot Anderson
, SC
02.2019 - 07.2022
- Trained and mentored new employees on company policies and procedures
- Analyzed sales data to identify trends and opportunities for improvement
- Analyzed customer feedback to identify areas for improvement
- Analyzed market data to identify new opportunities for growth
- Managed a team of 5 employees, ensuring all tasks were completed accurately and on time
- Resolved customer service issues in a timely and efficient manner
- Managed scheduling and payroll processes
Manager
Papa's Pizza To Go Elberton
, GA
02.2018 - 12.2018
- Oversaw the order-taking and delivery system; ensured employees met set standards
- Ascertained that staff members worked in compliance with set protocols
- Oversaw equipment maintenance work; ensured that staff took preventative safety measures
- Educated and trained staff to communicate effectively when talking and assisting customers
- Trained new employees on the proper techniques for cleaning and sanitizing equipment, which improved overall sanitation rating by 14%
- Operated a cash register for cash, check, and credit card transactions with 100% accuracy
- Made sure that cashiers provided a positive customer experience during every transaction
- Created and implemented schedules for each staff member on the assigned shift
- Created and maintained detailed records of daily sales and transactions
- Resolved customer service issues in a timely and professional manner
Education
High School Diploma -
Crescent High School
Iva, SC01.2018
Skills
- Strong Interpersonal Skills
- Tech-Savvy And Experience In Data Entry
- Active Listening And Comprehension Skills
- Excellent Written And Verbal Communication Skills
- Proactive Approach To Problem-Solving
- Ability To Multitask
- Strong Time-Management And Organization Skills
- Enthusiastic And Motivated Self Starter
Timeline
Administrative Assistant
SWACO
06.2023 - Current
Assistant
Cameron's All In One LLC
08.2022 - 05.2023
Manager
Save-A-Lot Anderson
02.2019 - 07.2022
Manager
Papa's Pizza To Go Elberton
02.2018 - 12.2018
High School Diploma -
Crescent High School
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