Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jamie Burling

Fort Worth,Texas

Summary

Dynamic professional with a proven track record at Austco Marketing & Service, specializing in audit presentation and employee development. Expertise in regulatory compliance and documentation analysis has led to significant improvements in service coordination and safety protocols. Skilled in relationship building and achieving compliance objectives, enhancing overall efficiency and team performance.

Overview

16
16
years of professional experience

Work History

Audit Manager and Service Coordinator

Austco Marketing & Service
Irving, TX
11.2023 - Current
  • Ensure customer requests and status are followed professionally and in a timely manner
  • Schedule Audits for Hospitals
  • Manage Tech Schedule and service calls
  • Manage Tech Times sheets for accuracy
  • Perform all assigned preventative maintenance, repair and emergency service calls
  • Develop and maintain a cooperative working relationship with the company’s team of managers, engineers, and technicians; the client; and consulting engineers
  • Effectively communicate with Management, Contractors, and Customers via email, phone and on-site portal ticket system
  • Ability to troubleshoot existing installations or utilize as-built drawings and documentation where available to correct deficiencies and repair systems without supervision
  • Administrator’s Duties
  • Data Entry

Account Dispatch Manager & Safety

Xcel Bulk Logistics
Weatherford, TX
11.2019 - 11.2023
  • Manage and Dispatch Drivers to Location
  • Payroll, Add Pays and Deductions
  • Enter Work orders
  • Monitor Emails for Loads
  • Keep Customers Up to Date on Loads and Sales Calls
  • Breakdown
  • Administrative duties
  • Safety Coordinator training
  • Mcleod
  • Samsara Keep track of Drivers, Send Messages and monitor Camera
  • Fleetio Keep track of Equipment
  • Data Entry
  • Familiar with Sand, Salt and Clay commodity loading
  • Familiar with PNU and Bottom Drop Trailers
  • Excel

Administrative Claims Specialist for Substance Abuse and Behavior Health

New Health Associates
Mansfield, TX
08.2016 - 11.2019
  • Analyz information through Availity portal
  • Epic
  • Reconsiderations
  • APPEALS
  • Negotiate with insurance claims
  • Collections
  • Send Medical records
  • Processes credit
  • Administration
  • Rebills/Denials
  • CMD/ Kipu
  • Accounts Receivables
  • Multiplan’s

Dental Front Office Specialist/Supervisor

Dr Wayne Peavy
Fort Worth, TX
03.2009 - 08.2016
  • New Patient Paperwork
  • Treatment Planning
  • Reconsiderations
  • Scheduling
  • Insurance Verification
  • Credentialing
  • Negotiate with insurance claims
  • Collections
  • Send Xray’s / Perio Charting with Diagnosis
  • Processes credit
  • Confirm Appointments
  • Process claim
  • Administrative duties
  • Rebills/Denials
  • CMD/ Kipu
  • Monitor Emails
  • Accounts Receivables
  • Care credit

Education

Osha 30 -

01.2025

RDA - Registered Dental Assistant

Baylor University
Dallas, TX
01.2007

High School Diploma -

Venture High School
Arlington, TX
01.2000

Skills

  • Audit presentation
  • Documentation analysis
  • Regulatory compliance
  • Compliance monitoring
  • Retirement system management
  • Annual review
  • Employee development

References

References available upon request.

Timeline

Audit Manager and Service Coordinator

Austco Marketing & Service
11.2023 - Current

Account Dispatch Manager & Safety

Xcel Bulk Logistics
11.2019 - 11.2023

Administrative Claims Specialist for Substance Abuse and Behavior Health

New Health Associates
08.2016 - 11.2019

Dental Front Office Specialist/Supervisor

Dr Wayne Peavy
03.2009 - 08.2016

Osha 30 -

RDA - Registered Dental Assistant

Baylor University

High School Diploma -

Venture High School

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Jamie Burling