Jamie Burroughs
Arlington,VA
Summary
Skilled manager with expert team leadership, planning, and creative problem solving skills focused on transitioning to a development role. Proficient in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
18
18
years of professional experience
Work History
Private Childcare Educator
Rodgers And Cook
Washington, DC
08.2019 - Current
- Enhanced children's cognitive and social development by implementing age-appropriate activities and games.
- Assisted in the planning and execution of special events like holiday celebrations or graduation ceremonies for an enjoyable experience for all attendees.
- Collaborated with parents to address individual child needs and discuss progress regularly.
- Streamlined daily routines, resulting in increased efficiency and smoother daily operations.
- Coordinated schedules of activities, events, and field trips.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Incorporated music, art and literature into curriculum.
Account Manager
Queentree Management
Charlotte Hall, MD
05.2006 - 07.2019
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Maintained 100% client retention rate by providing exceptional customer service and anticipating client needs.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Recorded accurate and efficient records in customer database.
Stage Manager
College Of Southern Maryland
05.2012 - 08.2014
- Organized rehearsals schedules, maximizing productivity and minimizing conflicts among cast members and crew.
- Developed comprehensive show reports, providing valuable feedback to improve future performances.
- Managed resources effectively, ensuring timely setup and breakdown of stage equipment.
- Maintained safe working environment through proper implementation of safety protocols and procedures.
- Facilitated conflict resolution among cast members and crew, fostering a positive work environment throughout each production.
- Collaborated with directors and producers to achieve desired artistic vision for productions.
- Provided strong leadership under high-pressure situations while prioritizing well-being of all team members involved.
- Implemented effective time management strategies during rehearsals, optimizing productivity while adhering to strict deadlines.
Education
Bachelor of Arts - Theatre
University of North Carolina At Greensboro
Greensboro, NC05.2017
Skills
- New Customer Acquisition
- Account Management
- MS Office
- Customer Service
- Budget Creation/Management
- Event Management
- Email Creation & Deployment
- Brand Development
Timeline
Private Childcare Educator
Rodgers And Cook
08.2019 - Current
Stage Manager
College Of Southern Maryland
05.2012 - 08.2014
Account Manager
Queentree Management
05.2006 - 07.2019
Bachelor of Arts - Theatre
University of North Carolina At Greensboro