Jamie Butts
Sterling Hts,MI
Summary
Dynamic professional with a proven track record at Crumbl, excelling in customer service and team leadership. Enhanced operational efficiency and client satisfaction through effective problem-solving and meticulous organization. Skilled in research data collection and time management, consistently fostering positive environments and achieving high performance standards.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Crumbl
2025.05 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Operating Room Assistant
Corewell Health
2025.02 - 2025.05
- Enhanced operational efficiency by maintaining clean and organized workspaces, supporting quick room turnover between surgeries.
- Maintained operating room's inventory of products and replenished stock, when needed.
- Cleaned and sterilized room after surgery and counted instruments and sponges used to account for supplies.
Behavior Technician
Healing Haven
2024.12 - 2025.01
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Undergraduate Research Assistant
Albion College
2024.06 - 2024.08
- Recorded data and maintained source documentation following good documentation practices.
- Maintained detailed records of all experiments conducted, ensuring easy accessibility and proper documentation procedures were followed.
- Conducted fieldwork as needed, collecting vital data to supplement existing research efforts.
- Utilized advanced statistical software packages for data analysis, providing accurate insights into study outcomes.
Education
Bachelor of Arts - Psychology
Albion College
Albion, MI2024-12
General Studies
Oakland Community College
Bloomfield Hills, MI2022-05
Skills
- Customer service
- Time management
- Team leadership
- Decision-making
- Research design
- Problem-solving
- Attention to detail
- Multitasking
- Research data collection
- Organization
- Microsoft office
- Work prioritization
Timeline
Assistant Manager
Crumbl
2025.05 - Current
Operating Room Assistant
Corewell Health
2025.02 - 2025.05
Behavior Technician
Healing Haven
2024.12 - 2025.01
Undergraduate Research Assistant
Albion College
2024.06 - 2024.08
Bachelor of Arts - Psychology
Albion College
General Studies
Oakland Community College