Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Butts

Sterling Hts,MI

Summary

Dynamic professional with a proven track record at Crumbl, excelling in customer service and team leadership. Enhanced operational efficiency and client satisfaction through effective problem-solving and meticulous organization. Skilled in research data collection and time management, consistently fostering positive environments and achieving high performance standards.

Overview

1
1
year of professional experience

Work History

Assistant Manager

Crumbl
05.2025 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Operating Room Assistant

Corewell Health
02.2025 - 05.2025
  • Enhanced operational efficiency by maintaining clean and organized workspaces, supporting quick room turnover between surgeries.
  • Maintained operating room's inventory of products and replenished stock, when needed.
  • Cleaned and sterilized room after surgery and counted instruments and sponges used to account for supplies.

Behavior Technician

Healing Haven
12.2024 - 01.2025
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
  • Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.

Undergraduate Research Assistant

Albion College
06.2024 - 08.2024
  • Recorded data and maintained source documentation following good documentation practices.
  • Maintained detailed records of all experiments conducted, ensuring easy accessibility and proper documentation procedures were followed.
  • Conducted fieldwork as needed, collecting vital data to supplement existing research efforts.
  • Utilized advanced statistical software packages for data analysis, providing accurate insights into study outcomes.

Education

Bachelor of Arts - Psychology

Albion College
Albion, MI
12-2024

General Studies

Oakland Community College
Bloomfield Hills, MI
05-2022

Skills

  • Customer service

  • Time management

  • Team leadership

  • Decision-making

  • Research design

  • Problem-solving

  • Attention to detail

  • Multitasking

  • Research data collection

  • Organization

  • Microsoft office

  • Work prioritization

Timeline

Assistant Manager

Crumbl
05.2025 - Current

Operating Room Assistant

Corewell Health
02.2025 - 05.2025

Behavior Technician

Healing Haven
12.2024 - 01.2025

Undergraduate Research Assistant

Albion College
06.2024 - 08.2024

Bachelor of Arts - Psychology

Albion College

General Studies

Oakland Community College

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