I have always had interest in sports and overall health and still participate in sports and workout on a regular basis I assisted in coaching youth sports as my kids grew up playing sports at Shelby YMCA and Dunbar to travel ball Sam Henderson and I coached together for many years and i enjoyed interacting with all the kids from each team we coached or played I believe the parks and rec is important development for young kids and creates better mental health and fitness for children as well as young adults Even as adults recreational activities are good for stress and physical exercise This is a field I believe would be a rewarding career and opportunity and not just a job
Jamie Byers
Bostic,NC
Summary
Water Treatment Plant ORC Supervisor with a proven track record at the City of Shelby, excelling in operations management and employee training. Enhanced team performance through effective staff development and streamlined processes, achieving significant cost savings. Skilled in budget management and fostering collaboration, ensuring compliance with regulatory standards while prioritizing customer satisfaction.
Overview
32
32
years of professional experience
Work History
Water Treatment Plant ORC Supervisor
City of Shelby
10.2023 - Current
- Supervised daily operations and coordinated team activities to ensure efficiency and compliance with city and state regulations.
- Implemented training programs for staff, enhancing team performance and knowledge of operational procedures.
- Monitored workflow processes, identifying areas for improvement and streamlining operations to increase productivity.
- Conducted performance evaluations, providing constructive feedback to team members to foster professional growth.
- Developed schedules for staff assignments, ensuring optimal coverage and efficient resource allocation across departments.
- Collaborated with city officials on policy updates, ensuring adherence to local laws and operational standards.
- Managed inventory systems, optimizing supply levels to reduce waste and support continuous operations within the department.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Develop new SOPs and update old SOPs as needed with changing equipment and safety regulations.
- Develop and operator 2.5-3 million dollar budget for operation and improvements of the water plant.
- Worked with city business manager on budget and CIP (capital improvements plan).
- Communicate with local schools and programs to educate children and young adults about the water treatment and importance of the water plant.
- Create monthly operation and budget reports.
- Communicated with vendors for chemicals and calibrations of equipment at the water plant and pump stations.
- Processed reports from SCADA system.
- Member of Water Resources Emergency Response Plan team here at Shelby.
- Conducted interviews for city employment.
- Recently completed a 1.5yr/ 6 million dollar upgrade basin and filter project at water plant.
- Completed yearly classes for CPR, First aid and bloodborne pathogens for last 10 years.
Water Treatment Plant Operator
Cleveland County Water
11.2021 - 10.2023
- Operated and monitored water treatment processes to ensure compliance with regulatory standards.
- Analyzed water quality samples using laboratory techniques to maintain optimal treatment levels
- Conducted routine inspections of equipment to identify maintenance needs and prevent downtime.
- Developed and maintained accurate records of treatment processes, chemical usage, and maintenance logs.
- Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
- Disinfected water with chlorine in exact concentrations.
- Collected water samples to test alkalinity, hardness, and residual levels.
- Monitored water quality and adjusted chemical dosages to meet regulatory standards.
- Optimized chemical usage by conducting regular analyses and adjusting treatment protocols as needed.
- Monitored water production and tested water samples to evaluate quality and safety.
- Conducted regular inspections to enforce compliance with safety and environmental regulations.
- Utilized SCADA systems to monitor and control plant operations.
- Monitored SCADA system for problems and adjusted controls to maintain efficiency.
- Improved overall water quality by monitoring key parameters, adjusting treatment processes, and managing chemical dosages.
- Conducted regular inspections of tanks, valves and other equipment to verify compliance with safety and cleanliness standards.
Meter Reader/ Distribution Maintenance
Cleveland County Water
04.2008 - 11.2021
- Collected and recorded accurate meter readings for residential and commercial customers.
- Identified and reported discrepancies in water usage and meter functionality.
- Conducted routine inspections of meters to ensure optimal performance and reliability.
- Collaborated with the customer service team to resolve billing inquiries related to meter readings.
- Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Led a crew in distribution on repairing leaks and yard repairs after leaks.
- Monitored pump stations throughout the county
- Maintained landscaping at pump stations and tanks throughout the county(14 sites)
- Maintained landscaping at office, water plant and maintenance building
- Located water lines for Cleveland County Water for 811 location services and allocate completion of locates through 811 site.
- Help with repairs and replacement of water sample lines at the water treatment plant.
Manufacturer Worker
PPG Industries
04.1994 - 04.2008
- Winder operator on double level winding fiberglass.
- Promoted to crew winder trainer by my 3rd year there.
- Promoted to crew maintenance tech after 6 years there.
- Promoted to a department supervisor last few years of employment.
Education
High School Diploma -
Crest High School
Shelby, NCSkills
- Employee training
- Achievement focused
- Staff management
- Attention to detail
- Employee motivation
- Staff development
- Staff discipline
- Operations management
- Process monitoring and improvement
- Verbal and written communication
- Task delegation
- Teamwork and collaboration
- Multitasking Abilities
- Self motivation
- Reliability
- Task prioritization
- Goal setting
- Professional and courteous
- Scheduling and coordinating
- Managing operations and efficiency
- Hiring and training
Interests
Timeline
Water Treatment Plant ORC Supervisor
City of Shelby
10.2023 - Current
Water Treatment Plant Operator
Cleveland County Water
11.2021 - 10.2023
Meter Reader/ Distribution Maintenance
Cleveland County Water
04.2008 - 11.2021
Manufacturer Worker
PPG Industries
04.1994 - 04.2008
High School Diploma -
Crest High School