JAMIE BYRNES
Wanaque,NJ
Summary
Dedicated animal care professional with extensive experience at Petsmart, skilled in animal handling and communication. Proven ability to enhance animal well-being through positive reinforcement training and effective client relations. Recognized for problem-solving and organizational skills, ensuring high client satisfaction and promoting a safe, engaging environment for pets.
Overview
11
11
years of professional experience
Work History
Volunteer
Bergen County Animal and Adoption Center
07.2023 - Current
- Work with fractious cats, walk dogs and provide enrichment and training reinforcement
Owner
Mom’s Love Pet Services, LLC
Wanaque, NJ
05.2021 - Current
- Ensured proper feeding, walking, and medication routines for diverse animals.
- Offered superior service ensuring high client satisfaction.
- Alleviated animal tension through focused interaction and enrichment activities.
- Monitored animal health at each visit.
Day Trainer
Our Gang Pet Services
Rivervale, NJ
05.2021 - 04.2022
- Trained canines ranging from 8 weeks to seniors using positive reinforcement.
- Communicated effectively with pet owners to maintain superior customer relations.
- Engaged in enrichment games to decrease anxiety in animals.
- Organize/run play groups with similar size/age dogs and narrate body language and behavior, educating observing owners
Shift Mgr/Class Asst/Front Desk/Trainer in Training
Kathy Santo Dog Training
Waldwick, NJ
05.2019 - 05.2021
- Managed a team tasked with feeding, walking, and caring for diverse dogs in daycare and boarding.
- Monitored implementation of daily cleaning protocols throughout every school area.
- Managed front desk operations efficiently.
- Supervised numerous dogs engaging while observing body cues for a safe playing environment.
- Safely transport dogs to/from school in company vehicle
Pet Trainer/Customer Service/Cashier
Petsmart
04.2014 - 02.2015
- Accredited Dog Trainer through Petsmart Pet Training Instructor Accreditation Program
- Teach Basic & Intermediate training using positive reinforcement to canines and pet parents
Education
Bachelor of Arts - Communications
William Paterson University
Wayne, NJSkills
- Animal handling and care
- Communications expertise
- Problem Solver
- Patient and caring
- Subcutaneous injection
- Oral medication administration
- Organizational skills
- Executive management support
Awards
- Employee of the Month, Petsmart, June, 2014
- Graduated Cum Laude, William Paterson University of New Jersey
- Dean’s List, William Paterson University of New Jersey
Timeline
Volunteer
Bergen County Animal and Adoption Center
07.2023 - Current
Owner
Mom’s Love Pet Services, LLC
05.2021 - Current
Day Trainer
Our Gang Pet Services
05.2021 - 04.2022
Shift Mgr/Class Asst/Front Desk/Trainer in Training
Kathy Santo Dog Training
05.2019 - 05.2021
Pet Trainer/Customer Service/Cashier
Petsmart
04.2014 - 02.2015
Bachelor of Arts - Communications
William Paterson University
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