Jamie Cagle

• Reduced procurement costs by 10% by conducting a thorough supplier analysis and implementing a cost-benefit assessment process to guide contract negotiations.
• Managed a team of 2 procurement professionals, introducing weekly strategy sessions and individual feedback mechanisms to drive performance.
• Resolved 50+ invoice discrepancies monthly, implementing a streamlined approval process that reduced supplier payment times by 20%.
• Developed and implemented standardized procurement policies focusing on ethical sourcing and regulatory compliance, leading to an increase in adherence to company standards.
• Reduced procurement cycle times by 25%, enabling faster project completions by introducing automated order approval processes and streamlining supplier selection criteria.
• Managed procurement budget and maintained purchase records in QuickBooks, improving financial forecasting accuracy by 10% and identifying budget-saving opportunities.

• Supervised 30 staff members, led weekly team meetings, and implemented process improvements that reduced project delays by 15% and ensured 100% adherence to performance benchmarks.
• Customer satisfaction improved by 20% by creating a streamlined complaint resolution process, reducing response times.
• Conducted monthly inventory counts and implemented real-time tracking software, reducing discrepancies by 12% and improving stock forecasting accuracy.

• Served as a primary point of contact for clients, resolving over 90% of inquiries within 24 hours, increasing customer retention by 10%.
• Maintained accurate records of all service activities, improving communication flow and reducing data entry errors.
• Introduced a root-cause analysis system and automated scheduling, enhancing customer satisfaction by 15% and reducing response times by 20%.

• Delivered excellent customer service, increasing client satisfaction through prompt responses and effective issue resolution.
• Ensured accurate record-keeping using Microsoft Excel and proprietary database software, reducing data entry errors by 10%.
• Managed 5-10 expense reports weekly for executive staff, ensuring 100% accuracy in documentation, which improved budget forecasting by 8%.

• Resolved discrepancies between physical counts and electronic records, reducing stock inaccuracies by 15% through detailed reconciliation efforts.
• Developed and managed 5 comprehensive inventory reports for management using Microsoft Excel, improving inventory visibility and forecasting accuracy.
• Conducted root cause analysis on recurring inventory issues, implementing corrective actions that reduced inventory discrepancies by 20%.
• Collaborated with the purchasing department to monitor supplier performance, achieving a 95% supplier compliance rate and improving alignment with company objectives.