Jamie Caissie

• Lead various internal initiatives aimed at streamlining workflows, enhancing operational efficiency, and promoting knowledge-sharing among peers.
• Coordinated closely with project managers to align on expectations, and progress updates.

• Managed multiple projects simultaneously while maintaining strict deadlines and high-quality output.

• Managed project budgets for

resulting in cost savings and timely completion.

• Assigned tasks and monitored completion of work to full satisfaction of company standards and customer requirements.
• Facilitated effective collaboration between design teams and construction personnel during all phases of the building process, ensuring alignment on project goals and specifications.
• Provided training and mentorship to junior team members, enhancing their skills and increasing overall productivity.

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

• Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
• Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
• Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
• Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.