Jamie Cash
Culver City,CA
Summary
Accomplished Food Service Professional, adept in inventory control and staff training, significantly reduced food waste. Skilled in fostering team collaboration, my leadership ensured compliance with sanitation standards, enhancing operational efficiency and customer satisfaction. Demonstrated expertise in food safety and problem-solving, achieving top health department ratings.
Overview
15
15
years of professional experience
Work History
Kitchen Manager
KT PHO Asian Resaurant
04.2018 - 10.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Operations Supervisor
Thomas Foods USA
07.2018 - 11.2019
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Managed internal operational standards and productivity targets.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
Senior Catering Supervisor
Sodexo Dining
04.2009 - 10.2018
- Maintained strict adherence to food safety guidelines, ensuring the health and well-being of clients and guests.
- Negotiated contracts with vendors for cost-effective pricing on food ingredients and supplies.
- Achieved consistent positive feedback from clients through meticulous attention to detail in event planning and execution.
- Developed and maintained strong relationships with clients, leading to repeat business and referrals.
- Successfully managed multiple events simultaneously, demonstrating strong organizational skills and flexibility under pressure.
- Increased client satisfaction by providing exceptional catering services for various events.
- Conducted post-event evaluations with clients, identifying areas of improvement for future events and refining best practices.
- Resolved client concerns promptly through active listening skills and creative problem-solving techniques, ensuring continued satisfaction throughout the event process.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Handled catering scheduling, ordered food and planned events.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
Catering Chef
Sodexo Dining
04.2009 - 10.2013
- Cooked for large groups of people and managing various types of food for large events.
- Ordered food items and supplies needed to fulfill catering jobs.
- Crafted exciting catering options for clients.
- Maintained a clean and sanitary kitchen environment by adhering to strict health and safety regulations.
- Streamlined kitchen operations by implementing efficient food preparation and cooking techniques.
- Sampled each dish for quality control prior to serving, identifying mistakes and solving immediately.
- Collaborated with event planners for seamless execution of catered functions, resulting in positive feedback from clients.
- Managed food inventory effectively, reducing waste and minimizing food costs.
- Increased customer satisfaction by consistently delivering high-quality catering services for various events.
- Facilitated smooth transitions between courses during formal dinners with expertly timed plating, ensuring an enjoyable dining experience for guests.
Education
Certified Chef - Cullinary
Jefferson State Community College
Birmingham, AL05.2010
Skills
- Multitasking and Organization
- Customer Service
- Food Safety
- Inventory Management
- Staff Supervision
- Staff Training and Development
- Kitchen Management
- Inventory Control
- Food Preparation
- Attention to Detail
- Waste Reduction
- Problem-Solving
- Safe Food Handling
- Kitchen equipment operation and maintenance
- Cleaning and sanitation
- Ordering Supplies
- Operations Management
- Team Collaboration and Leadership
- Sanitation Standards
Additional Information
I enjoy working especially in catering. I look forward to a new and exciting position. I hope to be considered for employment soon.
Thank You for your time and consideration!
Jamie Cash
Timeline
Operations Supervisor
Thomas Foods USA
07.2018 - 11.2019
Kitchen Manager
KT PHO Asian Resaurant
04.2018 - 10.2023
Senior Catering Supervisor
Sodexo Dining
04.2009 - 10.2018
Catering Chef
Sodexo Dining
04.2009 - 10.2013
Certified Chef - Cullinary
Jefferson State Community College
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