Jamie Castro
Palisades Park
Summary
Effective at setting up as many as 30 weekly procedures for 4 surgeons in a busy multi-location orthopedic surgical practice. Skilled in organizing paperwork, sterilizing tools and coordinating supplies. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Surgical Coordinator
NJR
01.2023 - 09.2023
- Enhanced patient satisfaction by efficiently scheduling surgeries and pre-operative appointments.
- Streamlined the surgical scheduling process for improved accuracy and time management.
- Contributed to hospital efficiency by managing schedules for multiple operating rooms and surgical teams.
- Increased patient satisfaction with timely communication regarding appointment confirmations and reminders.
- Developed strong relationships with referring physicians'' offices to facilitate seamless scheduling of surgeries and enhance overall patient experience.
- Demonstrated adaptability by managing unexpected schedule changes or emergencies, ensuring minimal disruption to other scheduled surgeries.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
Surgical Coordinator
Kayal Orthopedics
08.2020 - 11.2022
- Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Assisted surgeons in preparing for procedures, ensuring all necessary equipment and supplies were readily available.
- Coordinated with anesthesia providers to ensure timely arrival and preparation for scheduled surgeries.
- Facilitated smooth handoffs between surgical teams during complex cases, promoting optimal efficiency and patient outcomes.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of surgical coordination.
- Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
- Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.
- Worked closely with operating room staff to ensure proper setup and sterilization of instruments prior to each case.
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
Surgical Coordinator
Welcome Care
02.2012 - 07.2013
- Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Streamlined patient check-in process for surgical appointments, reducing wait times and increasing satisfaction.
- Assisted surgeons in preparing for procedures, ensuring all necessary equipment and supplies were readily available.
- Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
Medical Office Manager and Marketing Director
Genesis Family Chiropractic
08.2007 - 04.2008
- Improved patient satisfaction by implementing efficient scheduling and appointment management systems.
- Streamlined office operations for increased efficiency and productivity through effective staff training and delegation of tasks.
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
Education
Nursing -
Bergen Community College
Paramus, NJ05.2011
Diploma in Medical Assisting -
Hackensack School
Hackensack, NJ11.2003
Skills
- Quickbooks, Administrative and clerical procedures, Account receivable, Account payable, Inventory
- Patient coordination
- Medical Office Experience
- Preoperative preparation
- Postoperative follow-up
- Data Entry Efficiency
- Following up with patients
- Facility coordinating
- EHR systems expertise
- Schedule Coordination
- Office Administration
- Data entry proficiency
Certification
CPR Certified
Timeline
Surgical Coordinator
NJR
01.2023 - 09.2023
Surgical Coordinator
Kayal Orthopedics
08.2020 - 11.2022
Surgical Coordinator
Welcome Care
02.2012 - 07.2013
Medical Office Manager and Marketing Director
Genesis Family Chiropractic
08.2007 - 04.2008
Nursing -
Bergen Community College
Diploma in Medical Assisting -
Hackensack School
Similar Profiles
Graham WilsonGraham Wilson
Despatch Clerk at NJRDespatch Clerk at NJR
Ronald KaleRonald Kale
Appliance Technician at NJR Home ServicesAppliance Technician at NJR Home Services
TALENT CHIRISATALENT CHIRISA
Restaurant Store Manager at NJR FOODS (STEERS)Restaurant Store Manager at NJR FOODS (STEERS)