Jamie Cherenson
East Bridgewater
Summary
Adept at elevating guest experiences, I leveraged exceptional customer service and multitasking abilities at The Patio at McGuiggan's, enhancing satisfaction and streamlining service. Skilled in cash handling and guest relations management, I consistently fostered positive interactions, contributing to a notable increase in repeat business.
Overview
9
9
years of professional experience
Work History
Server/Bartender
The Patio at McGuiggan's
05.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Not Your Average Joes
05.2016 - 05.2019
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Checked guests' identification before serving alcoholic beverages.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
High School Diploma -
Randolph Hgh School
Randolph, MA05-1995
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Food running
- High volume dining
- Guest relations management
- Task prioritization
Timeline
Server/Bartender
The Patio at McGuiggan's
05.2019 - Current
Server
Not Your Average Joes
05.2016 - 05.2019
High School Diploma -
Randolph Hgh School
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