Summary
Overview
Work History
Education
Skills
Timeline
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Jamie Cicco

Pittsburgh,PA

Summary

Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Overview

7
7
years of professional experience

Work History

Administrative Coordinator

Marshalls
10.2020 - Current
  • Trained new and existing employees on customer service best practices to improve overall customer handling skills.
  • Performed accurate balancing of all receipts and transactions.
  • Made daily cash deposits to company bank.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Assisted management with special projects to complete all tasks by deadlines.
  • Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Monitored front areas so that questions could be promptly addressed.

Assistant Teacher

JCC Of The South Hills, Early Childhood Center
03.2018 - 10.2020
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Supervised recess, lunch and daily student intake and dismissal.

Retail Sales Associate

TJ Maxx
10.2016 - 06.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

High School Diploma -

Pittsburgh Allderdice High School
Pittsburgh, PA

Skills

  • Cash Handling
  • Attention to Detail
  • Administrative Leadership
  • Staff Training

Timeline

Administrative Coordinator

Marshalls
10.2020 - Current

Assistant Teacher

JCC Of The South Hills, Early Childhood Center
03.2018 - 10.2020

Retail Sales Associate

TJ Maxx
10.2016 - 06.2019

High School Diploma -

Pittsburgh Allderdice High School

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Jamie Cicco