Jamie Clinton
Austin,TX
Summary
Proven track record of enhancing customer satisfaction and team performance at The Austin Club, leveraging strong multitasking and cash handling skills. Excelled in roles requiring order accuracy and food sales promotion, achieving consistent positive outcomes. Skilled in fostering collaborative environments and driving results through effective leadership and financial management.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Server
The Austin Club
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Production Worker
Delta Millworks
01.2023 - 08.2024
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Production Worker
TruHomes
11.2021 - 12.2022
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
Professional Mixed Martial Artist
Self Employed
06.2016 - 11.2022
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
Manager / Coach
Assassin Grappling Academy
03.2020 - 10.2021
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Sales Associate
711 Gas Station
01.2018 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Server Shift Leader
Buffalo Wild Wings
01.2013 - 03.2015
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Manager on Duty
Waffle House
08.2012 - 01.2013
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Server/trainer
IHOP
02.2011 - 07.2012
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
92G Food Service Specialist
United States Army
06.2002 - 03.2005
- Contributed to a positive work environment through effective teamwork and collaboration with fellow staff members.
- Assisted with menu planning, incorporating seasonal ingredients for fresh, innovative dishes that catered to diverse tastes.
- Oversaw purchasing of food and related products and commodities and managed budgets and inventories without overruns or shortages.
- Collaborated with other Food Service Specialists to develop creative menu offerings that balanced nutritional value with taste appeal.
Education
General Studies -
Alabama State University
Montgomery, ALMedical Assistant - Medical
Carrington College
Portland, ORSkills
Order accuracy
Food sales and promotion
Cash Handling
Food spoilage prevention
Certification
Food service card
Timeline
Server
The Austin Club
03.2024 - Current
Production Worker
Delta Millworks
01.2023 - 08.2024
Production Worker
TruHomes
11.2021 - 12.2022
Manager / Coach
Assassin Grappling Academy
03.2020 - 10.2021
Sales Associate
711 Gas Station
01.2018 - 02.2020
Professional Mixed Martial Artist
Self Employed
06.2016 - 11.2022
Server Shift Leader
Buffalo Wild Wings
01.2013 - 03.2015
Manager on Duty
Waffle House
08.2012 - 01.2013
Server/trainer
IHOP
02.2011 - 07.2012
92G Food Service Specialist
United States Army
06.2002 - 03.2005
General Studies -
Alabama State University
Medical Assistant - Medical
Carrington College
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