Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Work History
Owner
Thren AFC
2014 - 2024
Oversaw financial management, including budgeting, forecasting, and expense tracking for sustained profitability.
Managed day-to-day business operations.
Trained and motivated employees to perform daily business functions.
Transcriptionist
Community Mental Health
2010 - 2014
Transcribed audio recordings with high accuracy, ensuring clear and concise documentation.
Reviewed transcripts for errors and inconsistencies, enhancing overall quality and reliability.
Utilized transcription software to streamline workflow and improve efficiency in document processing.
Transportation Specialist
Self Employed
2007 - 2009
Coordinated schedules and communicated changes to customers.
Developed strong relationships with vendors and clients, resulting in increased business opportunities.
Enhanced transportation efficiency by optimizing route planning and scheduling.
Administrative Assistant/Transcriptionist
Central Michigan Orthopaedics
2002 - 2007
Managed scheduling and calendar coordination.
Developed and maintained filing systems, improving document retrieval efficiency.
Prepared reports and presentations, ensuring accuracy and adherence to deadlines.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Associate of Business Transcription - Medical Transcription
MidMichigan College
Harrison, MI
01-2001
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Operations management
Staff management
Business administration
Administrative oversight
Timeline
Owner
Thren AFC
2014 - 2024
Transcriptionist
Community Mental Health
2010 - 2014
Transportation Specialist
Self Employed
2007 - 2009
Administrative Assistant/Transcriptionist
Central Michigan Orthopaedics
2002 - 2007
Associate of Business Transcription - Medical Transcription
