Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamie Cooper

Lynchburg,Virginia

Summary

Proficient administrative professional with over 9 years of office experience, specializing in administrative work, problem solving, planning, calendar management as well as weekly, monthly and quarterly reporting.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Administrator

Southern Landscape Group
05.2022 - Current
  • Handles client appointment scheduling, warranty and punch list scheduling, design schedule board, client notifications, contracts, proposals, and change orders
  • Records new prospect call information in the CRM, pre-screens the opportunity for proper fit for our services and in our geography in a phone screening
  • Creates opportunity and prospect in the CRM
  • Creates the electronic and physical opportunity folders for new and existing clients
  • Keeps folders updated with both electronic and hard copies, as they arrive
  • Export proposals and load appropriate documents to DocuSign to send to the client
  • Assists in the on-going effort of creating accurate and complete job folders and schedule board tags
  • Completes job folder preparation using the job folder checklist and establishes review process time with the sales professional prior to submittal in the schedule board meeting
  • Makes sure that the internal completion dates within the sales department are met and/or updated
  • Assists in the creation of change orders, as they arise
  • Completes end of job surveys; keeps log of returned surveys
  • Completes the final billing request and submits to the sales professional for review
  • Creates and maintains Excel commission reports on a monthly and quarterly basis for sales professionals
  • Updates the weekly sales data metrics
  • Coordinates a monthly marketing focus with the members of the sales team
  • Assists the HR Director with pre-screening potential candidates, interviewing and onboarding new hires
  • Manage and creates all social media content
  • Event coordination and planning for: monthly team meetings, Company picnic, Fall Festival and Christmas party

Director of Operations

Lynchburg Daily Bread
11.2015 - 05.2022
  • Oversees Outreach distribution of 100,000 meals yearly
  • Coordinates food distribution to 18 Outreach sites weekly
  • Gathers data and creates spreadsheets for Outreach department and Clay Street location for grant writing purposes
  • Writing and submitting Grants
  • Manages 15 staff and 25 volunteers each week by preparing work schedules and assigning various duties
  • Responsible for interviewing and training new hires
  • Evaluates staff semi-yearly to ensure all programs are operating properly
  • Manages all social media platform, creates content/graphic design

Education

Associates of Science - Psychology: Crisis Counseling

LIBERTY UNIVERSITY
LYNCHBURG, VIRGINIA
05.2019

Skills

  • Proficient Microsoft Office Suite (Word, Excel and PowerPoint)
  • Google ( Sheets, Documents)
  • Excellent written and verbal communication skills
  • Marketing Experience via social media platforms
  • CRM Software
  • Document Preparation
  • Spreadsheet Tracking
  • Teamwork and Collaboration
  • Sales Support
  • Calendar Management

Certification

CPR Certified

Mental Health Training certificate

Completed All Points Leadership Trainings (EAP’s, Stress Management, Leadership & Employment Development Strategies)

Timeline

Sales Administrator

Southern Landscape Group
05.2022 - Current

Director of Operations

Lynchburg Daily Bread
11.2015 - 05.2022

Associates of Science - Psychology: Crisis Counseling

LIBERTY UNIVERSITY

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Jamie Cooper