Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jamie Cooper

Bend,OR

Summary

Customer Service Specialist with a proven track record in elevating guest satisfaction at Bend Elks Baseball Club through exceptional hygiene standards and food preparation skills. With experience in Airbnb cleaning and volunteer work, I provide a positive, friendly, and efficient contribution to every work environment. Expertise in effective communication and inventory management contributes to enhanced operational efficiency. Consistently demonstrates professionalism and attention to detail in fast-paced environments, aiming to further improve customer experiences.

Overview

2
2
years of professional experience

Work History

Concessions Worker

Bend Elks Baseball Club
Bend, OR
06.2023 - Current

During a shift, I diligently maintain a clean and organized work environment, prepare and serve fresh food and beverages, and follow established restaurant practices. I efficiently process payments, communicate with co-workers, and notify the kitchen staff of shortages or special orders. I work openly with teammates, and I happily receive coaching from the management team. I promote a positive business image while communicating with customers and co-workers. I also regularly sanitize, sweep, and restock necessary products, food, beverages, and supplies.

  • Ensured that all safety protocols were followed at all times during shift hours.
  • Monitored supply inventory and replenished at end of each day to prepare for next event.
  • Assembled and served meals according to specific guest requirements.

Airbnb Cleaner

My neighbor Jenny
Bend, OR
08.2024 - 08.2024
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Cleaned floors by sweeping, mopping, or vacuuming.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Emptied trash cans and replaced liners as needed.
  • Dusted furniture, machines or equipment.

Volunteer

Healing Reins Therapeutic Riding Center
Bend, OR
06.2024 - 07.2024
  • Collaborated with other volunteers to create a positive work environment.
  • Offered support and assistance to community members.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
  • Provided support and guidance to participants before, during, and after their riding session.

Education

Realms High School Student (10th Grade)
Bend, OR

Skills

  • Customer service
  • Professionalism and courtesy
  • Order coordination
  • Food preparation
  • Reliability and punctuality
  • Hygiene standards
  • Stress tolerance
  • Food handling safety
  • Cleaning and sanitizing
  • Listening and comprehension
  • Comfortable standing for long time periods
  • Effective communication
  • Attention to detail

References

References available upon request.

Timeline

Airbnb Cleaner

My neighbor Jenny
08.2024 - 08.2024

Volunteer

Healing Reins Therapeutic Riding Center
06.2024 - 07.2024

Concessions Worker

Bend Elks Baseball Club
06.2023 - Current

Realms High School Student (10th Grade)
Jamie Cooper