Summary
Overview
Work History
Education
Skills
Timeline
Server

Jamie Cox

Park City,UT

Summary

Adept at juggling high-volume dining environments, I elevated guest experiences at Talisker Club/Courchevel Bistro through exceptional customer service and efficient POS system management. My leadership as a Server/Bartender/Supervisor at Versante showcased my strong work ethic and team collaboration, significantly enhancing service delivery without compromising quality.

Overview

8
8
years of professional experience

Work History

Server

Deer Valley (Red Ledges)
11.2024 - Current
  • Maintained up-to-date documentation on server architecture, enabling efficient knowledge transfer within the team.
  • Improved security measures with regular patch updates and vulnerability assessments.
  • Established standard operating procedures for routine tasks, resulting in improved consistency across the team''s output.
  • Delivered consistent high-quality support, resulting in increased client satisfaction and retention rates.

Server/Bartender

Talisker Club/ Courchevel Bistro
06.2019 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server/Bartender/Supervisor

Versante (Peaks Hotel)
05.2017 - 04.2022
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Associate of Arts - International Business

Cincinnati State Technical And Community College
Cincinnati, OH

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Service prioritization
  • High volume dining
  • Team collaboration

Timeline

Server

Deer Valley (Red Ledges)
11.2024 - Current

Server/Bartender

Talisker Club/ Courchevel Bistro
06.2019 - 01.2024

Server/Bartender/Supervisor

Versante (Peaks Hotel)
05.2017 - 04.2022

Associate of Arts - International Business

Cincinnati State Technical And Community College

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Jamie Cox