Jamie D. Salter
Jacksonville,FL
Summary
Highly reliable and self-motivated with over four years of experience in Substance Abuse Counseling and Social Work. Experienced in facilitating individual, group, and family counseling sessions. Skilled in developing and implementing treatment plans, conducting assessments and providing referrals to external resources. Exceptionally talented at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals with focus on relapse prevention.
Overview
30
30
years of professional experience
Work History
Social Services Assistant
The Terrace Of Jacksonville
10.2014 - 12.2018
- Provided social work services with caseload of 120 Long Term Care residents, in 180 bed facility, including psychosocial assessments, individual and family counseling, case management, care plans, discharge planning and referrals
- Assist in developing and implementing policies and procedures for identifying medically related social and emotional needs of residents
- Obtained Durable Medical Equipment (DME) needed by residents for discharge
- Scheduled Home Healthcare services as needed by residents for discharge plan
- Connected clients with community service and resource agencies as needed
- Observed and monitored client behavior and responses to treatment
- Educated residents and families regarding Advance Directives (i.e., Do Not Resuscitate Order (DNR), Healthcare Surrogate, Healthcare Proxy and Living Will).
- Prepared Advance Directives as needed by residents
- Performed quarterly Code Status audits
- Recorded and maintained regular Social Service progress notes indicating response to treatment plans and resident's physical, mental and psychosocial status
- Investigated any allegations of abuse/neglect, mistreatment and/or misappropriation of resident property
- Investigated and resolved resident and/or family complaints
- Participated in facility inspections (surveys) made by authorized government agencies
- Facilitated and documented room changes
- Interviewed residents/family members to assure resident satisfaction
- Responsible for scheduling, performing follow up and insuring completion of dental, vision, psychiatric and other care for 180 facility residents
- Attended and facilitated resident care plan meetings for 120 Long-Term Care residents
- Attend all interdisciplinary management team meetings to discuss resident care
- Performed and completed resident assessments on quarterly and annual basis for 120 Long-Term Care residents
- Completed MDS assessments of residents upon admission and discharge for all Long-Term Care residents
- Developed discharge planning of patient care plans in collaboration with interdisciplinary treatment team
- Trained in working with patients with various psychological diagnoses, specifically Dementia and Alzheimer's disease
Medical Transcriptionist
O'Steen Medical Transcription
01.2012 - 10.2014
- Transcribed sensitive documents with complete confidentiality for variety of physicians of Lyerly Neurosurgery
- Recorded information using word processing, dictation and transcription software and equipment.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
Admitting Clerk
Baptist Medical Center Downtown
02.2010 - 01.2012
• Performed general office duties, including answering multi-line phones, routing telephone calls and messages to appropriate staff, greeting incoming patients
• Registered patients for laboratory procedures, surgeries and radiology
• Verified patient information, insurance coverage and collected co-pay
• Reviewed hospital schedule and confirmed arrival times
• Calculated collectible amount due for patient procedures
• Reviewed documentation for compliance with requirements and accuracy of information.
Co-Owner and Vice-President
Northside Animal Hospital, Inc.
08.1988 - 01.2010
- Vice President of corporation
- Managed both veterinary hospitals with staff of 15 - 20 employees, including 2 to 3 veterinary doctors
- Assisted in various surgical procedures
- Coded medical procedures for billing
- Assisted clients with medical discharge instruction
- Inventory control
- Accounts payable
- Account receivable
- Payroll
- Managed employee IRA accounts
- Employee performance reviews
- Managed employee health care insurance plans
- Computing and filing monthly sales tax reports with Florida Department of Revenue
- Computing and filing Employer's Quarterly Federal Tax Returns / 941 Returns
- Computing and filing Employers Quarterly Report / UTC-6 Reports
- Completed Annual Corporate reports
Substance Abuse Counselor
Greenfield Center
01.2003 - 02.2007
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Facilitated group and individual therapy in outpatient setting.
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Supported and assessed clients struggling with addiction and devised strategies based on client needs.
- Facilitated family group therapy in outpatient setting.
- Updated and maintained patient medical records.
Education
Bachelor of Science - Human Services
Florida State College At Jacksonville
Jacksonville, FL12.2022
Skills
- Strong organization skills
- Exceptional oral and written communication skills
- Multitasking Skills
- Prioritizing Effectively
- Complex Problem-Solving
- Group and Individual Sessions
- Clinical Documentation
- Family Therapy
Timeline
Social Services Assistant
The Terrace Of Jacksonville
10.2014 - 12.2018
Medical Transcriptionist
O'Steen Medical Transcription
01.2012 - 10.2014
Admitting Clerk
Baptist Medical Center Downtown
02.2010 - 01.2012
Substance Abuse Counselor
Greenfield Center
01.2003 - 02.2007
Co-Owner and Vice-President
Northside Animal Hospital, Inc.
08.1988 - 01.2010
Bachelor of Science - Human Services
Florida State College At Jacksonville
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