Jamie Dame

• Working Closely with owners/Administration to ensure smooth running of business
• Bookkeeping (QuickBooks)- Maintains On 3 Dyno company books
• Responsibilities include A/R and monthly financial reports
• Review timesheets for accuracy
• Maintained all personnel files and processed new hire paperwork
• Kept accurate records of business credit cards
• Reconciled discrepancies between accounts
• Process end of monthly production reports in Excel
• Enters/ Pays all invoice
• Maintains all vendor portals
• Effectively performing all assigned, consistent with high standards and professional manner
• Undertakes projects on a regular basis
• Filing

Service Writer

• Shopmonkey Software
• Coordinating and managing service appointments
• Maintaining computerized customer profile information
• Generating service cost estimates for customers
• Communicating customer information to a technician
• Writing repair orders
• Customer service
• Perform follow up calls and emails
• Record all pertinent customer vehicle information.

• Working Closely with owners/Administration to ensure smooth running of business
• Bookkeeping (QuickBooks)- Maintained 3 company books
• Responsibilities include A/R and monthly financial reports
• Review timesheets for accuracy and process payroll in QuickBooks to process bi-weekly payroll for 13-22 employees
• Maintained all personnel files and processed new hire paperwork
• Kept accurate records of business credit cards
• Reconciled discrepancies between accounts
• Pays Gross Receipt Taxes
• Maintains CAQH, re-credentialing for Insurance companies, renews license, dues, memberships and accounts
• Process end of monthly production reports in Excel
• Enters/ Pays all invoice
• Maintains all vendor portals
• Effectively performing all assigned, consistently with high standards and professional manner
• Undertakes projects on a regular basis
• Ordering Supplies
• Filing.

• Position Clearance: DOE Q
• Laboratory operator
• Provide guidance and instruction to all callers with consideration to the Laboratory’s policies and procedures, security and safety
• Direct incoming calls externally and internally, provide information regarding international calls, handle emergency and kook
• Interact with Laboratory and CNSI Management, peers and support personnel with effective oral and written skills
• Records and updates excel spread sheet of Daily metrics
• As the Laboratory Locator I must be familiar with the Laboratory Organizations, Services and Sub- Contractor
• VOIP (voice over internet protocol)
• Tools used- broadsoft/rt1 ticketing
• Building accounts/ provisioning Voip
• Updating Excel spread sheet
• Video teleconferencing (VTC)
• Scheduling and bridge building video and audio teleconference calls
• Coordinate with other DOE sites for classified and unclassified meetings
• Network Operations Center (NOC)
• Level-1 troubleshooting and implementing basic networks
• Maintain baseline router/Switch configurations and resolve networking issues as required
• Strong Verbal and written communications skills
• Ensure all requirements of network Security are met.

• Creating safety manuals
• Coordinating training
• Provides technical support to project managers
• Safety Data Entry

• Recurring Summer Position
• Grounds Keeping
• Planting vegetation, keeping vegetation hydrated daily
• Trimming of plants and trees
• Responsible for maintaining many different areas of estate
• Various types of landscaping

• Directly supervises hourly associates when scheduled as the manager on duty
• Assigns associates work duties and positions
• Supervises associate customer service activities and facilities by assisting when necessary
• Quickly resolves associate and customer complaints and problems diplomatically
• In the absence of a Senior Assistance Store Manager or Assistant store manager, supervises and performs routine daily operational support activities related to opening and closing the store
• Preparation of daily reports; cash control counts and banking of deposits; product receiving and transfers; account maintenance and collections; merchandising; housekeeping and cleaning; store safety and security measures; and other assigned special projects and administrative functions
• Reports safety hazards and suspected shoplifting activities to management
• Performs inventory control counts and stocking; assists in merchandising and store displays; assists in plan-o-gram set up and maintenance; and assists in marketing and periodic promotional events as directed by management
• Provides prompt and friendly customer assistance over the phone, or by interacting with customer on sales floor explaining membership policies, store attributes and rental procedures to customers, including special promotional offers.

• Operator
• Provide guidance and instruction to all callers with consideration to the Laboratory’s policies and procedures, security and safety
• Direct incoming calls externally and internally, provide information regarding international calls, handle emergency and kook
• Interact with Laboratory and Qwest Management, peers and support personnel with effective oral and written skills
• As the Laboratory Locator I was familiar with the Laboratory Organizations, Services and Sub- Contractor

• HYPERLINK "mailto:Help@lanl.gov"Help@lanl.gov
• Receives/ answers service request in re-guards to desktop help, e-mail, calendaring, mailing lists, ssl certificates, network registry, Entrust, Windows Domain, network accounts, phonebook, vpn/-ssl portal, Open Collaboration Enclave(OCE), transfer, visitor network and proof print
• As part of Tier 1 support if we cannot answer the service request, we gather the necessary information from the user: Z #, email address, mailing list name, error details, screen shot, etc
• Then forward to Tier 2.