Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Davis

Tracy,CA

Summary

Proven track record in enhancing customer satisfaction and reducing discrepancies at Justice, showcasing strong problem-solving and team collaboration skills. Excelled in risk assessment at Cost U Less Insurance, significantly improving accuracy and compliance. Demonstrates a positive attitude and exceptional organizational efficiency, driving successful outcomes in fast-paced environments.

Overview

20
20
years of professional experience

Work History

Volunteer

Poet Christian Magnet School
08.2019 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Underwriter

Cost U Less Insurance
08.2007 - 11.2010
  • Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
  • Documented underwriting decisions and provided evidence of compliance with applicable regulations.
  • Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
  • Made approval and denial recommendations by determining accurate risk levels.
  • Improved risk assessment accuracy by conducting thorough reviews of loan applications and financial documents.
  • Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
  • Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.
  • Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.

Assistant Manager

Justice
01.2005 - 01.2007
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Education

No Degree - Personal Training

Action Personal Trainer Certification
Online
12-2024

Bachelor of Science - Communications

Tennessee State University
Nashville, TN
05-2004

High School Diploma -

Foothill High School
Sacramento, Ca
05-2000

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Team collaboration
  • Community service
  • Time management
  • Customer service
  • Community engagement

Timeline

Volunteer

Poet Christian Magnet School
08.2019 - Current

Underwriter

Cost U Less Insurance
08.2007 - 11.2010

Assistant Manager

Justice
01.2005 - 01.2007

No Degree - Personal Training

Action Personal Trainer Certification

Bachelor of Science - Communications

Tennessee State University

High School Diploma -

Foothill High School
Jamie Davis