Jamie Decker
Crawfordville,FL
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
29
29
years of professional experience
Work History
Assistant Manager
Murphy's USA
05.2023 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Office Assistant
Peter Boulware Toyota
05.2019 - 01.2022
- Managed daily office operations, ensuring efficient workflow and optimal resource usage.
- Coordinated scheduling of appointments for sales team, enhancing client engagement and service delivery.
- Developed and maintained filing systems, improving document retrieval and organization efficiency.
- Assisted in processing sales paperwork, ensuring accuracy and compliance with dealership standards.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Increased customer satisfaction by providing professional and courteous front desk support.
Kitchen Manager
Wakulla County Sheriff's Office
01.2018 - 06.2020
- Supervised kitchen operations, ensuring compliance with health and safety standards.
- Developed training programs for new staff, enhancing team efficiency and performance.
- Managed inventory control, reducing waste through effective stock rotation practices.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Developed and maintained high standard of kitchen hygiene, ensuring compliance with health and safety regulations.
Assistant Store Manager
Circle K
02.2015 - 04.2017
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff on customer service protocols and inventory management systems.
- Developed promotional displays to enhance product visibility and drive sales performance.
- Collaborated with upper management to implement operational strategies that improved efficiency.
- Led inventory audits, maintaining accuracy in stock records while minimizing shrinkage risks.
- Coordinated staff schedules, ensuring adequate coverage during peak hours for optimal service delivery.
- Resolved customer complaints effectively, enhancing overall customer satisfaction scores.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Director
Little Heavens Childcare Center
01.2008 - 02.2015
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Stayed current on guidelines to maintain compliant program operations.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Acted as point of contact for mandated reporting of suspected or actual cases of child abuse or neglect.
- Developed and maintained a comprehensive curriculum that addressed the physical, emotional, social, and cognitive needs of children.
- Optimized classroom spaces for efficient learning by utilizing flexible seating arrangements and sensory-based materials tailored to individual needs.
- Strengthened family connections through open houses, conferences, newsletters, and timely updates on each child''s progress.
Owner of Car Mechanic Shop
Mccalls Automotive
02.2004 - 01.2008
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- did monthly accounting
- filing paper
- maintained all recored keeping
Director of Child Development
Stepping Stones Daycare
03.2002 - 04.2007
- Developed and implemented child development programs aligning with best practices and current research.
- Evaluated and improved existing curriculum to ensure comprehensive child development outcomes.
- Collaborated with multidisciplinary teams to address individual children's needs and promote holistic growth.
- Established partnerships with community organizations to enrich resources available for families and children.
- Streamlined communication between staff members through regular team meetings and professional development opportunities.
- Ensured compliance with federal regulations under Title I programs while securing additional funding opportunities.
- Promoted an inclusive environment by incorporating culturally responsive teaching strategies into daily instruction.
- Collaborated with other child development centers in the area to share best practices, resources, and strategies for improvement.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Modernized instructional plans and educational approaches to enhance student learning.
Teacher
Faith Baptist Childcare Center
03.1997 - 04.2003
- Designed engaging lesson plans to enhance student understanding and retention of core subjects.
- Implemented innovative teaching strategies to accommodate diverse learning styles and needs.
- Developed assessments to evaluate student progress and inform instructional adjustments.
- Fostered a positive classroom environment that encouraged student participation and collaboration.
- Created engaging learning environments that promote social interaction and teamwork among preschoolers.
- Participated in professional development workshops to stay current with early childhood education trends and best practices.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Applied play-based strategies to provide diverse approaches to learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Assisted and supervised [Number] children through entire school day.
Education
Associate of Science - Early Childhood Education
Lively Tech
Tallahassee, FL05-1999
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
- Team motivation
- Problem-solving
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Employee scheduling
- Retail operations
- Workload management
Timeline
Assistant Manager
Murphy's USA
05.2023 - Current
Office Assistant
Peter Boulware Toyota
05.2019 - 01.2022
Kitchen Manager
Wakulla County Sheriff's Office
01.2018 - 06.2020
Assistant Store Manager
Circle K
02.2015 - 04.2017
Director
Little Heavens Childcare Center
01.2008 - 02.2015
Owner of Car Mechanic Shop
Mccalls Automotive
02.2004 - 01.2008
Director of Child Development
Stepping Stones Daycare
03.2002 - 04.2007
Teacher
Faith Baptist Childcare Center
03.1997 - 04.2003
Associate of Science - Early Childhood Education
Lively Tech