Jamie Dekle
Effie,LA
Summary
Branch Manager at OneMain Financial Inc. with over 20 years of experience in driving revenue growth and strengthening client relationships. Demonstrated expertise in risk management and employee training, leading teams to achieve outstanding audit scores and earning multiple performance excellence awards. Focused on strategic planning and ensuring regulatory compliance.
Overview
28
28
years of professional experience
Work History
Branch Manager
OneMain Financial Inc.
Alexandria, LA
08.2010 - Current
- Maximized branch revenue by optimizing daily operations.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Executed loan origination process, including ordering credit reports, appraisals, preliminary title reports, UCC searches, environmental reports, insurance information and flood certificates.
- Compiled operational and risk reports detailing financial metrics to help management make proactive decisions.
- Reviewed applications to determine approval, rejection or modification requirements.
- Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
- Designed sales and service strategies to improve revenue and retention.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Oversaw branch team with 3 customer service representatives and implemented training for all new employees.
- Received Branch of the Month, Employee of the Year Awards.
- Received excellent internal audit scores.
- Worked with regulatory representatives to complete accurate filings and maintain compliance.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Performed daily maintenance of loan applicant database.
- Assessed employee performance and issued disciplinary notices.
- Dual Manager operating two branches, with a total of 7 employees.
Assistant Manager
OneMain Financial Inc.
Pineville, LA
07.2003 - 08.2010
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Delegated daily tasks to team members to optimize group productivity.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Completed inventory audits to identify losses and project demand.
- Assisted Manager in evaluating employee performance and cultivating improvement initiatives.
Valet/Hotel Bellman
Paragon Casino Resort
Marksville, LA
06.1997 - 07.2003
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
- Patrolled parking areas and monitored car safety to prevent theft and damage.
- Positioned barricades and gates to maximize traffic flow through parking lot.
- Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.
Education
Some College (No Degree) - Business Administration & Wildlife Biology
LSUA
Alexandria, LAHigh School Diploma -
Marksville High School
Marksville, LA05.1997
Skills
- Branch operations management
- Excels in team leadership
- Account analysis expertise
- Expert in risk management
- Sales strategy
- Proficient in Microsoft Office
- Financial industry computer systems loan accountant
- Strategic planning
- Dependable
- Excellent work ethic
- Risk analysis
- Customer and vendor relations
- Multi-tasking ability
- Excellent communication skills
- Reliable
- Basic mathematical aptitude
- Excellent time management skills
- Regulatory compliance
- Energetic
- Federal regulations
- Staff supervision
- Staff performance evaluation
- Strong team-builder
- Collections
- Staff training
- Conflict resolution
- Customer relationships
Timeline
Branch Manager
OneMain Financial Inc.
08.2010 - Current
Assistant Manager
OneMain Financial Inc.
07.2003 - 08.2010
Valet/Hotel Bellman
Paragon Casino Resort
06.1997 - 07.2003
Some College (No Degree) - Business Administration & Wildlife Biology
LSUA
High School Diploma -
Marksville High School
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