Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in Accounts Receivable/Payables with an eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.
Overview
32
32
years of professional experience
Work History
CPA Assistant
Rhonda Little Tax Service
Lawton , OK
02.2022 - Current
Scanned in customers tax documents for tax return prepartation.
Processsed data entries for bookkeeping.
Resolved financial and tax issues and maximized customer satisfaction scores.
Technical Customer Support Specialist
Verizon Wireless Corporation
Chandler, AZ
04.2005 - 09.2012
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Updated account information to maintain customer records.
Delivered prompt service to prioritize customer needs.
Investigated and resolved customer inquiries and complaints quickly.
Responded to customer needs through competent customer service and prompt problem-solving.
Accounts Receivable Specialist
USA Today
Tempe, AZ
03.2000 - 02.2005
Verified deposits, rectified discrepancies and processed end-of-day receivables with 100% accuracy.
Handled 350 contractor payroll weekly.
Maintained account accuracy by reviewing and reconciling checks monthly.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Performed targeted collections on past due accounts aged over 60 days.
Strengthened financial operations by conducting bank reconciliations and financial reporting.
Accounts Payable/Tag and Title Clerk
Saturn Of Tempe
Tempe, Arizona
08.1995 - 02.2000
Posted customer payments by recording cash, checks and credit card transactions.
Processed incoming payments in accordance with established financial policies.
Prepared bills receivable, invoices and bank deposits.
Reconciled daily AR ledger and verified proper posting.
Verified discrepancies and resolved clients' billing issues
Updated aging reports based on daily audits. Posted customer payments by recording cash, checks and credit card transactions.
Processed incoming payments in accordance with established financial policies.
Prepared bills receivable, invoices and bank deposits.
Reconciled daily AR ledger and verified proper posting.
Accounts Receivable Specialist
Dan Delluomo Nissan
Lawton , OK
09.1980 - 03.1995
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Maintained account accuracy by reviewing and journal entries for reconciling schedules.
Computerized recordkeeping systems, initiating and maintaining financial accurate and current tracking in ADP dealer systems.
Entered figures using 10-key calculator to compute data quickly.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Counted, verified and handled bank deposits for several departments.
Immediately reported discrepancies and assisted in clearing discrepancies.
Education
Bachelor of Arts - Accounting Technology And Bookkeeping
Cameron University
Lawton, OK
05.1995
Skills
Payment Processing
Bank Reconciliation
Collection Management
Journal Entry Preparation
Collections and Invoice Processing
Balance Reconciliations
Month-End Reports
Bookkeeping Operations
Billing Codes
Filing
Timeline
CPA Assistant
Rhonda Little Tax Service
02.2022 - Current
Technical Customer Support Specialist
Verizon Wireless Corporation
04.2005 - 09.2012
Accounts Receivable Specialist
USA Today
03.2000 - 02.2005
Accounts Payable/Tag and Title Clerk
Saturn Of Tempe
08.1995 - 02.2000
Accounts Receivable Specialist
Dan Delluomo Nissan
09.1980 - 03.1995
Bachelor of Arts - Accounting Technology And Bookkeeping
Assistant Manager/Income Tax Preparer at SGB Tax Pros Dba Jackson Hewitt Tax ServiceAssistant Manager/Income Tax Preparer at SGB Tax Pros Dba Jackson Hewitt Tax Service