Jamie DeLung

As Team Lead, I was responsible for overseeing productions and ensuring high-quality product, while maintaining a safe working environment. Additionally, I managed HR related tasks such as reviewing timesheets, handling PTO, and enforcing company policies. I also operated equipment efficiently and effectively, and collaborated with other departments and management to ensure seamless communication and coordination.

As a Financial Services Officer, I was responsible for processing and balancing teller transactions, opening new accounts and maintaining existing ones, as well as investigating and resolving potential fraud cases. I also focused on building strong trustworthy relationships with clients by providing excellent customer service and ensuring their needs were met in a timely and professional manner.

As Office Manager, I was responsible for overseeing the day-to-day operations of the office, managing all financial transactions, and ensuring the smooth processing of new account openings and approved loan applications. I also worked closely with delinquent accounts, making collection calls, preparing accounts for legal and repossession proceedings, and handling bankruptcy paperwork and payments. Additionally, I trained new employees and was responsible for all bank transactions. Furthermore, I implemented promotions to drive sales growth and improve overall office efficiency.