Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic
Jamie Dix
Open To Work

Jamie Dix

CMA/CNA/Student
Park City,KS

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

CMA/CNAActivity CoordinatorService Desk Associate

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteRemoteHybrid
Location: Park City, KS, US
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePaid time off401k matchPaid sick leavePersonal development programsHealthcare benefits

Summary

Dedicated medical assistant with extensive experience in patient care and medical office management. Proven track record of achieving high patient satisfaction through effective communication and interpersonal skills. Strong commitment to regulatory compliance and practice standards. Currently pursuing an associate degree in business management and entrepreneurship to enhance professional expertise.

Overview

22
22
years of professional experience
1
1
Certification

Work History

CMA/CNA

Ascension Via Christi Ridge Village
Wichita
07.2021 - Current
  • Administered medications to residents with precision and care.
  • Maintained cleanliness and organization in clinical areas to promote patient safety.
  • Educated patients and family members on care options to facilitate informed decision-making.
  • Answered patient calls promptly and directed inquiries to the appropriate department.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Ensured cleanliness and organization in clinical areas for optimal safety.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Delivered comprehensive resident care tailored to individual needs to enhance overall well-being.

Activity Coordinator

Ascension Via Christi Village
Wichita
06.2024 - 05.2025

Created monthly activity calendar to boost resident engagement and satisfaction.

  • Planned shopping trips and communal meals for residents to foster social interaction and community.
  • Coordinated a variety of games to encourage participation and enjoyment.
  • Organized shopping trips and meals for residents, promoting social interaction.
  • Coordinated diverse games to stimulate participation and enhance enjoyment among residents.

CNA/CMA

Marjorie's Home LLC
Garden Plain
10.2020 - 07.2021
  • Assisted residents with daily living activities, including bathing, dressing, and grooming.
  • Monitored vital signs and reported changes to nursing staff without delay.
  • Maintained a clean and safe environment in adherence to infection control protocols.
  • Documented patient care and observations accurately in resident charts.
  • Trained new staff on caregiving techniques and safety procedures.
  • Supported recreational activities to promote resident engagement and well-being.
  • Communicated effectively with residents to provide comfort and emotional support.
  • Responded promptly to patient call lights and requests for assistance.

Service Desk Associate

Newell's Truck Plaza
Newton
05.2020 - 10.2020
  • Provided frontline support for customer inquiries and service requests.
  • Managed ticketing system to efficiently track and prioritize service requests.
  • Collaborated with team members to streamline service desk operations and workflows, improving overall service delivery.
  • Trained new staff on service desk procedures and tools to ensure effective onboarding and consistent service quality.
  • Created best practices guidelines for resolving common service desk issues, aiding team efficiency and customer satisfaction.
  • Generated reports on service desk performance metrics, including response time and resolution rate.

Stay at Home Mom

Newton
08.2019 - 05.2020
  • Supervised grandson during mother's school hours, fostering a safe and engaging learning environment.
  • Coordinated educational activities and learning opportunities for children.
  • Managed daily household routines and schedules, ensuring smooth operations and timely activities for family members.
  • Developed and prepared nutritious meal plans, promoting healthy eating habits for the family.

Daycare Provider

Self-employeed
Newton
03.2017 - 08.2019
  • Developed educational materials and activities tailored to age group to support learning.
  • Organized activities that fostered physical, emotional, intellectual, and social growth in children.
  • Supervised daily activities to ensure safety of children in care.
  • Managed schedules for playtime, meals, and rest periods to enhance children's daily experiences.
  • Implemented behavior management strategies to foster positive interactions among children.
  • Communicated regularly with parents to provide insights on children's progress and behavior.
  • Maintained clean, organized environments to uphold health and safety standards.
  • Prepared snacks and refreshments in accordance with dietary needs and restrictions.

Server

CJ's Pancake House
Newton
05.2015 - 03.2018
  • Delivered attentive service to customers in fast-paced dining environment.
  • Managed multiple tables during peak hours for timely service.
  • Resolved customer complaints professionally, fostering satisfaction and loyalty.
  • Collaborated with kitchen staff to confirm meal orders and special requests.
  • Educated guests on menu items and specials, guiding informed dining choices.
  • Maintained cleanliness and organization of dining area, enhancing guest experience.
  • Processed payments accurately, managing cash register operations seamlessly.
  • Assisted in training new servers on procedures and service standards.

Certified Nursing Assistant

Asbury Park Nursing and Rehabilitation Center
Newton
10.2013 - 10.2014
  • Monitored vital signs and reported changes to nursing staff.
  • Assisted residents with daily living activities and personal care needs.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Helped residents walk with or without self-help devices.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Monitored and reported unusual symptoms and changes to charge nurse to facilitate timely medical interventions.
  • Served meals to patients in their rooms and assisted with feeding.
  • Provided emotional support and companionship to residents and families.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Supported non-ambulatory residents in range of motion exercises.
  • Provided comfort measures such as back rubs and positioning pillows for added comfort.
  • Ensured cleanliness and safety of resident living areas and equipment to promote a healthy environment.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Recorded patient care activities in electronic health record systems for accurate tracking and continuity of care.
  • Distributed drinking water and nourishment to residents.
  • Assisted residents in preparing for activities and social programs.
  • Participated in staff training sessions to improve caregiving skills.
  • Participated in educational programs related to nursing assistant skills development.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Participated in educational programs related to nursing assistant skills development.

Customer Service

Print N Ship
Newton
02.2012 - 10.2013
  • Delivered outstanding customer service, fostering customer loyalty.
  • Provided quality customer service while interacting with clients.
  • Received customer inquiries and provided excellent customer service.
  • Assisted customers and provided excellent customer service.
  • Provided customers with friendly customer service.
  • Utilized customer feedback to enhance overall customer service experience.
  • Developed and implemented customer service policies.
  • Ensured accurate shipment of packages, contributing to high customer satisfaction.
  • Maintained records of customer service agreements and invoices.
  • Executed fax transmissions to ensure timely delivery of information.
  • Designed and produced various printed materials to support business promotions.

Cashier/Customer Service

Taco Tico Inc
Newton
12.2008 - 02.2009
  • Processed customer transactions efficiently using point-of-sale systems.
  • Handled cash, credit, and debit payments accurately during peak hours.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Maintained cleanliness and organization of the cash register area.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Assisted customers in locating menu items and answering questions.
  • Educated customers about promotions and specials to enhance their experience.
  • Collaborated with team members to ensure smooth service flow during busy shifts.
  • Oversaw Front of House operations, taking orders and performing cleaning and preparation tasks.
  • Trained new team members on cash register operation, stock procedures, and customer service best practices.
  • Supported management by executing tasks that streamlined workflow.
  • Managed inventory of snacks and drinks at the checkout counter.
  • Restocked shelves with merchandise to ensure product availability.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Issued receipts, refunds, credits or change due to customers.

Server

IHOP
Wichita
02.2004 - 02.2009
  • Managed multiple tables during peak hours, delivering timely service and enhancing overall guest satisfaction.
  • Delivered attentive service to customers in fast-paced dining environment.
  • Handled customer complaints professionally, resolving issues to maintain satisfaction and foster loyalty.
  • Educated guests on menu items and specials, guiding informed dining choices and improving dining experience.
  • Collaborated with kitchen staff to confirm meal orders and special requests.
  • Maintained cleanliness and organization of dining area for optimal guest experience.
  • Processed payments accurately, managing cash register operations seamlessly.
  • Assisted in training new servers on procedures and service standards.

Education

Associate's - Business Management and Entrepreunership

Hutchinson Community College
Newton, KS
05-2026

CMA - Online course

Bethel House Training Institute
Remote
02-2021

CNA - in-person

Hutchinson Community College
Newton, KS
11-2011

Skills

  • Activity planning
  • Communication skills
  • Team collaboration
  • Customer service
  • Health monitoring
  • HIPAA protocols
  • Basic life support
  • Infection control
  • Multitasking and organization
  • Vital sign monitoring
  • Inventory and supply management
  • Attention to detail
  • Safety compliance
  • Workflow organization
  • Conflict resolution
  • Flexibility
  • Valid Kansas driver's license
  • Dementia care
  • Patient care
  • Microsoft Word and Excel
  • Customer service and sales
  • Critical thinking and problem-solving
  • Proofreading and attention to detail
  • Organizational skills
  • ADL assistance
  • Tube feeding and medication administration
  • Senior care and assisted living
  • First aid certification
  • HIPAA compliance
  • Home care and nursing home experience
  • Clerical skills
  • Medical terminology knowledge
  • Residents' rights awareness
  • Home health care
  • Meal preparation
  • Typing proficiency and multitasking ability

Certification

  • BLS Certification, Active
  • CPR Certification, Active
  • CNA, 188843, 11/29/11, 03/13/28, Active
  • Certified Medication Aide, 188843, 02/03/25, 02/03/27, Active

Additional Information

Authorized to work in the US for any employer, I am currently in school to get my Associate's in Business Management and Entrepreneurship., I am a hard worker., I learn fast and work well either alone or with others., I do a thorough job and am well organized., I often am the first to volunteer for any extra tasks that need done., I ran my own daycare for several years., I meal planned and had an academic plan for each day., I have waitressed as well., I am a people person.

Languages

English, Expert

Timeline

Activity Coordinator

Ascension Via Christi Village
06.2024 - 05.2025

CMA/CNA

Ascension Via Christi Ridge Village
07.2021 - Current

CNA/CMA

Marjorie's Home LLC
10.2020 - 07.2021

Service Desk Associate

Newell's Truck Plaza
05.2020 - 10.2020

Stay at Home Mom

08.2019 - 05.2020

Daycare Provider

Self-employeed
03.2017 - 08.2019

Server

CJ's Pancake House
05.2015 - 03.2018

Certified Nursing Assistant

Asbury Park Nursing and Rehabilitation Center
10.2013 - 10.2014

Customer Service

Print N Ship
02.2012 - 10.2013

Cashier/Customer Service

Taco Tico Inc
12.2008 - 02.2009

Server

IHOP
02.2004 - 02.2009

Associate's - Business Management and Entrepreunership

Hutchinson Community College

CMA - Online course

Bethel House Training Institute

CNA - in-person

Hutchinson Community College
Jamie DixCMA/CNA/Student