Jamie Donaldson
Huntsville,AL
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting for Clients. Offers care with flexible learning approach for clients. Experience with in-home settings providing guidance and encouragement to clients through practical emotional support and assisting clients to manage everyday tasks while providing companionship and direct assistance to cognitively impaired clients.
Detail-oriented Caterer with over 10 years of experience in foodservice and hospitality. Delivering client-centered services when providing delicious, tailor made, healthful meals, appetizers, and beverages. Exceeded expectations to retain the satisfaction of customers.
Friendly Receptionist with background in various office settings. Knowledgeable about confidentiality, service and clerical requirements. Takes on tasks in a timely manner with the ability to be flexible and accommodating.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Care Assistant
Family Member
06.2023 - Current
- Monitor patients safety throughout the day.
- Provide patient with assistance in completing daily tasks, reducing daily burden on family members.
- Remain alert to problems or health issues of client and competently responds.
- Develop rapport to create safe and trusting environment for care.
- Prepare, and served meals and snacks according to prescribed diets.
- Encourage patient to participate in safe cognitive activity to help boost mood, memory, and
- improve overall wellness.
- Offer support for client mental and emotional needs to enhance positive outcomes and overall happiness.
- Communicated regularly with client's family to provide updates on health and wellbeing.
- Participates in cognitively stimulating activities.
- Engaged patients in meaningful conversation and socialization.
Hospitality Coordinator
South Huntsville Seventh-day Adventist Church
10.2022 - Current
- Creates healthy nutritious menus to serve at important functions.
- Serve church members as needed and accommodate special dietary needs.
- Shops for various food items and kitchen equipment.
- Creates appropriate decor ideas for various events.
- Coordinates and guide hospitality team for culinary purposes.
- coordinates and leads greeting team for church services.
Caterer
Self Employed Services
05.2015 - Current
- Prepared delectable and healthful vegan, vegetarian, and allergen friendly cuisine.
- Creates custom rustic and specialty cakes and desserts according to clients' dietary specifications.
- Provided friendly, courteous service to create enjoyable moments and welcoming atmosphere for guests.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Set up and disassembled food service stations and equipment per contract specifications.
- Delivered catered food and supplies to facility for set-up.
Receptionist
Oakwood University Testing Department
08.2006 - 12.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Certification - Culinary Arts
Glenmont Job Corps. Academy
Glenmont, NYGED -
Glenmont Job Corps. Academy
Glenmont, NYNo Degree - Psychology/Pre-Nursing
Oakwood University
Huntsville, ALNo Degree - Criminal Justice/Child Advocacy
Calhoun Community College
Huntsville, ALSkills
- Deliver Exceptional Care
- CPR/BLS Trained
- Cook Healthy Meals
- Problem Identification
- Direct Supervision
- Attentive to People
- Positive Reinforcement Methods
- Meal Assistance
- Client Requirements
- Adaptable Under Pressure
- Guest Satisfaction
- Light Housekeeping
- Conflict Negotiation
- Standardized Recipes
- Professional Communication Skills
- Table Preparation
- Price Quote Preparation
- Order Selection and Preparation
- Menu Planning
- Ingredient Management
- Guest Interaction
- Order Accuracy
- Proper Storage Procedures
- Organizing and Prioritizing
- Meal Delivery
- Supplies Delivery
- Presentation Skills
- Kitchen Station Cleanliness
- Banquet Coordination
- Food Allergies
- Dietary Restrictions
- Ingredient Preparation
- Customer Loyalty
- Accurate Cash Handling
- Food Preparation
- Raising Funds
- Client Satisfaction
- Event Management
- Cooking Techniques
- Event Planning
- Banquets and Catering
- Sauce and Dressing Creation
- Reading Comprehension
- Problem-Solving Skills
- Hospitality and Accommodation
- Critical Thinking
- Food Preparing, Plating and Presentation
- Clean and Sanitize Surfaces
- Team Management
- Dishwasher Operation
Certification
CPR/BLS Certified
Adventist Risk/Shield the Vulnerable Certified
Sewing, Crafting, Ministering to the needs of others.
I enjoy creating crafts, designing and sewing novice garments for myself and others. I am heavily involved in church and personal family ministry. It is my passion and lifeblood to ensure that the needs of others are met through the power of Christ who strengthens me.
Timeline
Care Assistant
Family Member
06.2023 - Current
Hospitality Coordinator
South Huntsville Seventh-day Adventist Church
10.2022 - Current
Caterer
Self Employed Services
05.2015 - Current
Receptionist
Oakwood University Testing Department
08.2006 - 12.2006
Certification - Culinary Arts
Glenmont Job Corps. Academy
GED -
Glenmont Job Corps. Academy
No Degree - Psychology/Pre-Nursing
Oakwood University
No Degree - Criminal Justice/Child Advocacy
Calhoun Community College
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