Jamie Dupriest
La Porte,IN
Summary
Dynamic and resourceful professional with a strong background in project management and customer service. Successfully managed household operations, demonstrating exceptional organizational skills and a friendly demeanor. Proven ability to adapt and solve problems effectively, ensuring a harmonious environment while maintaining budget control and fostering positive relationships.
Overview
35
35
years of professional experience
Work History
Homemaker
Myself
01.1994 - Current
- Demonstrated self-motivation by taking initiative in projects.
- Navigated fast-paced environments to maintain workflow and meet operational demands.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Utilized strong verbal and written communication to convey information clearly.
- Collaborated with team members to offer support and guidance, enhancing team cohesion.
- Assisted with day-to-day operations, ensuring efficiency and productivity across team activities.
- Adapted to flexible schedules, including nights, weekends, and holidays, to meet staffing needs.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Police clerk
Burns Harbor Police Department
09.2014 - 02.2017
- Utilized computer systems to input data and retrieve information efficiently.
- Enhanced record-keeping accuracy by organizing and maintaining police documents and files, supporting operational integrity.
- Responded to public requests for information, ensuring clarity and professionalism.
- Assisted in coordinating communication between officers and the public for inquiries.
- Streamlined communication between departments by routing calls, messages, and correspondence to appropriate personnel, improving response times.
- Managed scheduling and appointment logistics for department personnel.
- Facilitated smooth operations at the front desk by courteously greeting visitors, providing assistance or direction, and answering inquiries regarding department services.
- Maintained organized evidence room through cataloging items from officers or crime scene technicians, ensuring compliance with established guidelines.
- Implemented filing system improvements, enhancing document retrieval processes.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Established a positive work environment within the office through collaboration with colleagues and maintaining open lines of communication with all personnel.
- Demonstrated commitment to professional development through regular attendance at industry conferences, workshops, or seminars on law enforcement trends and best practices.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Home health care
Private Family Care
02.2005 - 01.2012
- Demonstrated dedication to continuous professional growth by attending relevant workshops and seminars in the home health care field.
- Educated family members on proper home health care techniques, empowering them to be active participants in their loved one''s recovery process.
- Demonstrated adaptability and flexibility in treatment delivery by working with patients across various clinical settings including inpatient rehab, outpatient clinics, and home health care services.
- Ensured continuity of care by effectively communicating with other Home Health Care Aides during shift transitions or schedule changes.
- Coordinated transitions between hospitalization, outpatient services, and home health care agencies, ensuring alignment with each patient's discharge needs.
- Improved patient satisfaction by consistently providing high-quality home health care services.
- Ensured compliance with federal, state, and local regulations governing home health care provision.
- Connected elderly or disabled residents with specialized services such as transportation assistance or home health care providers.
- Educated patients on self-care techniques, empowering them to take control of their health at home.
- Served as a reliable source of information and guidance for clients and families navigating the complex world of in-home healthcare.
- Supported seamless continuity of care for students with chronic conditions by closely collaborating with their primary healthcare providers.
- Facilitated seamless transitions from hospital discharge to home setting through close collaboration with healthcare professionals involved in patient care plans.
- Coordinated with healthcare professionals in scheduling routine check-ups, vaccinations, and follow-up appointments for infants under my care.
- Improved patient oral health by providing thorough dental cleanings and recommending appropriate home care routines.
- Promoted patient satisfaction by promptly addressing concerns and facilitating clear communication among patients, families, and healthcare providers.
Waitress
Iron Skillet Restaurant
01.1994 - 01.2005
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery.
- Assisted with menu knowledge, guiding guests through selections and specials.
- Collaborated with kitchen staff to coordinate food preparation and presentation.
- Ensured cleanliness and organization of dining area to create inviting atmosphere for guests.
- Processed transactions accurately using point-of-sale system for payments.
- Addressed customer inquiries and resolved issues promptly to enhance satisfaction.
- Trained new staff on service protocols and restaurant policies effectively.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Improved customer satisfaction through attentive service and swift resolution of concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Adapted quickly to new menu items, offering informed recommendations to enhance guest dining experience.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Laundry
colonial cleaners
Valparaiso, Indiana
01.1991 - 01.2000
- Reduced lost or damaged linens by implementing an effective tracking system for items sent to the laundry facility.
- Coordinated daily laundry tasks with team members to streamline workflow and enhance overall efficiency.
- Enhanced laundry operations by implementing efficient sorting and folding techniques.
- Improved laundry efficiency by implementing a streamlined sorting system for various fabric types.
- Managed laundry responsibilities to ensure timely availability of clean linens for room turnovers.
- Executed laundry services efficiently, keeping clothing fresh and well-maintained for all residents.
- Managed laundry duties efficiently keeping sufficient stock of fresh linens available at all times.
- Oversaw laundry washing, drying, folding, and storing away linens.
- Identified and reported potential issues with laundry equipment to supervisors, facilitating timely maintenance and reducing downtime.
- Enhanced laundry sorting efficiency by implementing color-coded systems and organization techniques.
- Adapted to fluctuating workloads by efficiently managing laundry tasks during peak periods and downtime.
- Improved customer satisfaction by efficiently processing laundry orders and maintaining clear communication with clients.
- Developed effective communication channels between housekeeping, laundry services, and other departments to ensure seamless linen management.
- Coordinated with other departments to ensure seamless integration of laundry services into overall hotel operations.
- Increased family time for clients by assuming responsibility for laundry tasks, including washing, drying, folding, and ironing clothes.
- Provided additional services to clients, including grocery shopping, laundry assistance, and running errands.
- Trained new employees on proper laundry procedures, fostering a supportive work environment.
- Improved laundry facility efficiency by implementing a streamlined sorting system.
- Supported hotel revenue goals by promoting additional services such as laundry or dry cleaning options while assisting guests with luggage pick-up or drop-off requests.
- Assisted with routine house cleaning, meal preparation, and laundry tasks to maintain a tidy living environment.
- Contributed to reducing laundry costs by sorting linens before washing, maximizing machine efficiency.
- Improved customer satisfaction by efficiently processing laundry orders and maintaining clear communication with clients.
- Contributed to reducing laundry costs by sorting linens before washing, maximizing machine efficiency.
Hostess
Round The Clock Family Restaurant
03.1996 - 03.1998
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements.
- Coordinated wait times for dining guests, enhancing overall guest experience.
- Collaborated with kitchen staff to maintain efficient service flow.
- Trained new host staff on procedures and customer service standards.
- Handled guest inquiries and complaints with professionalism and empathy.
- Maintained cleanliness and organization of front-of-house areas consistently.
- Supported promotional events by managing guest lists and registrations.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Seated patrons based on guest preferences and seating availability.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
- Provided patrons with estimated waiting times during peak service hours.
- Opened and closed seating sections according to volume of guests.
- Managed customer expectations during busy periods, reducing service complaints.
- Cross-trained in multiple restaurant roles to ensure flexibility in staffing.
- Delivered pick-up and curbside orders to guests.
- Fostered positive customer relationships, encouraging repeat visits and loyalty.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Advised customers about special offerings and menu items to help drive sales.
- Took initial drink orders and relayed information to wait or bar staff.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Nursing home
Life Care Center
01.1994 - 01.1996
- Demonstrated self-motivation by taking initiative on projects.
- Collaborated with team members while independently managing tasks to support operational goals.
- Worked effectively in fast-paced environments.
- Communicated effectively through verbal and written interactions.
- Learned new processes quickly and adapted to changing environments.
- Collaborated in team setting by offering support and guidance.
- Supported day-to-day operations by ensuring efficient workflow and contributing to team productivity.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time effectively to consistently meet project deadlines and maintain operational continuity.
- Maintained organization and attention to detail in daily tasks.
- Focused on detail accuracy while executing assignments.
- Applied critical thinking to analyze problems and identify solutions.
- Adapted to new concepts quickly and efficiently in various tasks.
- Quickly learned and adapted to new technology and software tools.
- Successfully managed tasks under tight deadlines in fast-paced settings.
- Built and sustained positive working relationships with teammates.
Fast food
Dairy Queen Grill & Chill
01.1992 - 01.1993
- Assisted with daily operations, ensuring efficient workflows and productive teamwork.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated in team setting, supporting colleagues and guiding new team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Adapted to new technology and software applications in training sessions.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
Education
Diploma - Diploma
Portage High
Portage, IN6 1992
Some College - Practical Nursing
Ivy Tech Community College of Indiana
Valparaiso, INCNA - Nursing
The Willows
Valparaiso, INSkills
- Patient care
- Wound care
- Feeding assistance
- Mobility activities
- Emotional support
- Spiritual companionship
- Effective communication
- Time management
- Multitasking and organization
- Teamwork
- Hardworking
- Focused
- Interpersonal skills
- Customer service
- Problem solving
- Hospitality and accommodation
- Relationship building
- Verbal and written communication
- Crisis management
- Customer relationship management
- Verbal communication
- Written communication
- Goal setting
- Hospitality services
- Empathy and compassion
Additional Information
I have been a homemaker and mom while husband worked. I love people and they love me. Im outgoing upbeat, encouraging, witty,i love to smile, im motherly, and if u give me a chance to meet face to face u will see. Give me a chance.
Timeline
Police clerk
Burns Harbor Police Department
09.2014 - 02.2017
Home health care
Private Family Care
02.2005 - 01.2012
Hostess
Round The Clock Family Restaurant
03.1996 - 03.1998
Homemaker
Myself
01.1994 - Current
Waitress
Iron Skillet Restaurant
01.1994 - 01.2005
Nursing home
Life Care Center
01.1994 - 01.1996
Fast food
Dairy Queen Grill & Chill
01.1992 - 01.1993
Laundry
colonial cleaners
01.1991 - 01.2000
Diploma - Diploma
Portage High
Some College - Practical Nursing
Ivy Tech Community College of Indiana
CNA - Nursing
The Willows